Customer Service Jobs in Chelsea, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Customer Service Representative - PT

  • Birmingham, AL (16 miles from Chelsea, AL)
  • 2 days ago
  • Birmingham, AL (16 miles from Chelsea, AL)
  • 2 days ago

service....

Customer Service Representative

  • Birmingham, AL (16 miles from Chelsea, AL)
  • 2 days ago
  • Birmingham, AL (16 miles from Chelsea, AL)
  • 2 days ago

Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...

Customer Service Representative

  • Birmingham, AL (16 miles from Chelsea, AL)
  • 3 days ago
  • Birmingham, AL (16 miles from Chelsea, AL)
  • 3 days ago

Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...

Pharmacy Customer Service Associate

  • Hoover, AL (9 miles from Chelsea, AL)
  • 3 days ago
  • Hoover, AL (9 miles from Chelsea, AL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Alabaster, AL (9 miles from Chelsea, AL)
  • 5 days ago
  • Alabaster, AL (9 miles from Chelsea, AL)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Retail Customer Service Associate

  • Birmingham, AL (16 miles from Chelsea, AL)
  • 5 days ago
  • Birmingham, AL (16 miles from Chelsea, AL)
  • 5 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Customer Service

  • Birmingham, AL (16 miles from Chelsea, AL)
  • 5 days ago
  • Birmingham, AL (16 miles from Chelsea, AL)
  • 5 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative

  • Birmingham, AL (16 miles from Chelsea, AL)
  • 7 days ago
  • Birmingham, AL (16 miles from Chelsea, AL)
  • 7 days ago

: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....

Customer Service Representative

  • Birmingham, AL (16 miles from Chelsea, AL)
  • 9 days ago
  • Birmingham, AL (16 miles from Chelsea, AL)
  • 9 days ago

Position Overview : The Customer Service Representative is responsible for providing exceptional customer service to participants by answering questions, solving problems, and educating them on the...

Customer Service Representative

  • Birmingham, AL (16 miles from Chelsea, AL)
  • 10 days ago
  • Birmingham, AL (16 miles from Chelsea, AL)
  • 10 days ago

Customer Service Representative Birmingham, AL 35211 Posted: 03/24/2025 Job Category: Administrative Job Number: HH52569324 Job Description Sirius Staffing is seeking a Customer Service Representative...

Lead Customer Service Representative

  • Jemison, AL (23 miles from Chelsea, AL)
  • 13 days ago
  • Jemison, AL (23 miles from Chelsea, AL)
  • 13 days ago

Store 2704895: 24819 US Highway 31, Jemison, Alabama 35085 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Jemison, AL (23 miles from Chelsea, AL)
  • 13 days ago
  • Jemison, AL (23 miles from Chelsea, AL)
  • 13 days ago

Store 2704895: 24819 US Highway 31, Jemison, Alabama 35085 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Client Service Representative

  • Homewood, AL (13 miles from Chelsea, AL)
  • 14 days ago
  • Homewood, AL (13 miles from Chelsea, AL)
  • 14 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate - Temporary

  • Irondale, AL (15 miles from Chelsea, AL)
  • 17 days ago
  • Irondale, AL (15 miles from Chelsea, AL)
  • 17 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative

  • Vestavia Hills, AL (9 miles from Chelsea, AL)
  • 18 days ago
  • Vestavia Hills, AL (9 miles from Chelsea, AL)
  • 18 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Chelsea, AL

Moving to Chelsea, AL? Find some basic demographic data about Chelsea, AL below.


Local
National
13,841
250
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chelsea, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chelsea, AL offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chelsea, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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