Customer Service Jobs in Dauphin Island, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-7 of 7 Jobs

Customer Service Associate FT

  • Theodore, AL (16 miles from Dauphin Island, AL)
  • 1 day ago
  • Theodore, AL (16 miles from Dauphin Island, AL)
  • 1 day ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Pharmacy Customer Service Associate

  • Fairhope, AL (24 miles from Dauphin Island, AL)
  • 3 days ago
  • Fairhope, AL (24 miles from Dauphin Island, AL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Irvington, AL (15 miles from Dauphin Island, AL)
  • 3 days ago
  • Irvington, AL (15 miles from Dauphin Island, AL)
  • 3 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Pascagoula, MS (23 miles from Dauphin Island, AL)
  • 4 days ago
  • Pascagoula, MS (23 miles from Dauphin Island, AL)
  • 4 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative - Store #430

  • Gulf Shores, AL (23 miles from Dauphin Island, AL)
  • 60+ days ago
  • Gulf Shores, AL (23 miles from Dauphin Island, AL)
  • 60+ days ago

Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...

Team Member

  • Gulf Shores, AL (23 miles from Dauphin Island, AL)
  • 60+ days ago
  • Gulf Shores, AL (23 miles from Dauphin Island, AL)
  • 60+ days ago

Store 2721558: 2011 St Hwy 59, Gulf Shores, Alabama 36542 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Store #402

  • Fairhope, AL (24 miles from Dauphin Island, AL)
  • 90+ days ago
  • Fairhope, AL (24 miles from Dauphin Island, AL)
  • 90+ days ago

Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...

Demographic Data for Dauphin Island, AL

Moving to Dauphin Island, AL? Find some basic demographic data about Dauphin Island, AL below.


Local
National
1,778
44
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Dauphin Island, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dauphin Island, AL offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dauphin Island, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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