Customer Service Jobs in Florence, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Muscle Shoals, AL (7 miles from Florence, AL)
- 9 hours ago
- Muscle Shoals, AL (7 miles from Florence, AL)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Registration Team Lead
- Florence, AL
- 23 hours ago
- Florence, AL
- 23 hours ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that help our patients check into the hospital....
Receptionist/ Customer Service Representative
- Killen, AL (10 miles from Florence, AL)
- 26 days ago
- Killen, AL (10 miles from Florence, AL)
- 26 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 364 Cox Creek Pkwy, Florence, AL...
Customer Service Representative
- Cherokee, AL (19 miles from Florence, AL)
- 30+ days ago
- Cherokee, AL (19 miles from Florence, AL)
- 30+ days ago
Salary Not Available Position range in Florence, AL Metropolitan Statistical Area $27k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Customer Service Representative
- Muscle Shoals, AL (7 miles from Florence, AL)
- 30+ days ago
- Muscle Shoals, AL (7 miles from Florence, AL)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Muscle Shoals, AL (7 miles from Florence, AL)
- 45+ days ago
- Muscle Shoals, AL (7 miles from Florence, AL)
- 45+ days ago
Store 2723685: 2525 Avalon Ave, Muscle Shoals, Alabama 35661 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723689: 602 Cox Creek Pkwy, Florence, Alabama 35630 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Location: 1520 Florence Blvd, Florence, Alabama 35630 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Demographic Data for Florence, AL
Moving to Florence, AL? Find some basic demographic data about Florence, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Florence, AL
Highest Education Level
Customer Services in Florence, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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