Customer Service Jobs in Hoover, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Responsibilities: Provide excellent customer service to customers, addressing inquiries, and assisting with billing-related questions....
Retail Customer Service Cashier
- Mc Calla, AL (20 miles from Hoover, AL)
- 2 days ago
- Mc Calla, AL (20 miles from Hoover, AL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Apply for FYZICAL's Customer Service Representative job opening today!...
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Representative
- Birmingham, AL (6 miles from Hoover, AL)
- 8 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 8 days ago
POSITION SUMMARY The Customer Service Representative provides exceptional customer service by developing good working relationships with all customers within a given area....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Birmingham, AL (6 miles from Hoover, AL)
- 11 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Helena, AL (14 miles from Hoover, AL)
- 12 days ago
- Helena, AL (14 miles from Hoover, AL)
- 12 days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Helena, AL (14 miles from Hoover, AL)
- 12 days ago
- Helena, AL (14 miles from Hoover, AL)
- 12 days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Birmingham, AL (6 miles from Hoover, AL)
- 12 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 12 days ago
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Customer Service Representative - Birmingham, AL
- Birmingham, AL (6 miles from Hoover, AL)
- 22 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 22 days ago
Serve as main Customer Service contact for special pricing agreements. Assist Customer Service Supervisor in tracking and shipping backorders as products become available....
- Birmingham, AL (6 miles from Hoover, AL)
- 23 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 23 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Success Representative
- Birmingham, AL (6 miles from Hoover, AL)
- 24 days ago
- Birmingham, AL (6 miles from Hoover, AL)
- 24 days ago
Customer Service Representative Who We Are: Headquartered in Birmingham, Alabama, Moultrie (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products...
Customer Service Representative
- Pinson, AL (22 miles from Hoover, AL)
- 26 days ago
- Pinson, AL (22 miles from Hoover, AL)
- 26 days ago
Store 2723803: 6408 Old Springville Rd, Clay, Alabama 35048 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Pinson, AL (22 miles from Hoover, AL)
- 26 days ago
- Pinson, AL (22 miles from Hoover, AL)
- 26 days ago
Store 2723803: 6408 Old Springville Rd, Clay, Alabama 35048 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Hoover, AL
Moving to Hoover, AL? Find some basic demographic data about Hoover, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hoover, AL
Highest Education Level
Customer Services in Hoover, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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