Customer Service Jobs in Madison, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Athens, AL (18 miles from Madison, AL)
- 16 hours ago
- Athens, AL (18 miles from Madison, AL)
- 16 hours ago
Salary Not Available Position range in Huntsville, AL Metropolitan Statistical Area $28k - $43k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Customer Service Representative
- Decatur, AL (11 miles from Madison, AL)
- 17 hours ago
- Decatur, AL (11 miles from Madison, AL)
- 17 hours ago
Salary Confidential Position range in Decatur, AL Metropolitan Statistical Area $29k - $44k Per Year Customer Service Representative Polyplex USA LLC Occupation: Customer Service Representatives Location...
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
You'll know you are a successful Customer Service Representative when you: Provide outstanding customer service and problem resolution Perform collection activities on delinquent accounts Assist with...
Customer Service Representative
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Amazon Locker+ Customer Service Associate
- Huntsville, AL (15 miles from Madison, AL)
- 8 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 8 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Retail Customer Service Cashier
- Mooresville, AL (4 miles from Madison, AL)
- 9 days ago
- Mooresville, AL (4 miles from Madison, AL)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Owens Cross Roads, AL (20 miles from Madison, AL)
- 20 days ago
- Owens Cross Roads, AL (20 miles from Madison, AL)
- 20 days ago
Store 2709065: 8947 Hwy 431 S, Owens Crossroads, Alabama 35763 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Specialist
- Huntsville, AL (15 miles from Madison, AL)
- 27 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 27 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Lead Customer Service Representative
- Gurley, AL (24 miles from Madison, AL)
- 27 days ago
- Gurley, AL (24 miles from Madison, AL)
- 27 days ago
Store 2709319: 6016 Hwy 72 East, Gurley, Alabama 35748 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Senior Customer Relations Specialist
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
service and support Deepen and strengthen customer relationships by providing training and consultative services Identify opportunities where we can partner with our customers through special events...
Customer Service Representative - Huntsville, AL
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
Join the 1 st Franklin team as a Customer Service Representative....
Customer Service Representative - FT
- Huntsville, AL (15 miles from Madison, AL)
- 45+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 45+ days ago
service....
- Huntsville, AL (15 miles from Madison, AL)
- 60+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 60+ days ago
Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....
Demographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Madison, AL
Highest Education Level
Customer Services in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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