Customer Service Jobs in Mobile, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Semmes, AL (14 miles from Mobile, AL)
- 1 day ago
- Semmes, AL (14 miles from Mobile, AL)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Grand Bay, AL (22 miles from Mobile, AL)
- 1 day ago
- Grand Bay, AL (22 miles from Mobile, AL)
- 1 day ago
Store 2721570: 1 Creel Rd, Grand Bay, Alabama 36541 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
- Fairhope, AL (18 miles from Mobile, AL)
- 1 day ago
- Fairhope, AL (18 miles from Mobile, AL)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate / Cashier Automation Personnel Services is looking for hard-working Customer Service Associate / Cashier for a company based in Mobile, AL....
Customer Service Agent ALMOB - UA, 8400 Airport Blvd, Mobile, Alabama, United States of America Req #1750 Wednesday, December 4, 2024 Job Summary As a customer service agent you are the first impression...
Customer Service Representative - Theodore/Mobile
- Spanish Fort, AL (9 miles from Mobile, AL)
- 3 days ago
- Spanish Fort, AL (9 miles from Mobile, AL)
- 3 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Representative
- Saraland, AL (12 miles from Mobile, AL)
- 5 days ago
- Saraland, AL (12 miles from Mobile, AL)
- 5 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Store 2706759: 5601 Moffat Rd, Mobile, Alabama 36618 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Automotive Customer Service Representative Ongoing contract with potential for conversion Job Description: The Automotive Customer Service Representative is responsible for managing all aspects of customer...
Bilingual Customer Service Representative - Theodore/Mobile
- Spanish Fort, AL (9 miles from Mobile, AL)
- 30+ days ago
- Spanish Fort, AL (9 miles from Mobile, AL)
- 30+ days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Store #402
- Fairhope, AL (18 miles from Mobile, AL)
- 27 days ago
- Fairhope, AL (18 miles from Mobile, AL)
- 27 days ago
Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...
Demographic Data for Mobile, AL
Moving to Mobile, AL? Find some basic demographic data about Mobile, AL below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Mobile, AL
Highest Education Level
Customer Services in Mobile, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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