Customer Service Jobs in Mobile, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Theodore, AL (16 miles from Mobile, AL)
- 11 hours ago
- Theodore, AL (16 miles from Mobile, AL)
- 11 hours ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Bilingual Customer Service Representative - Theodore/Mobile
- Spanish Fort, AL (9 miles from Mobile, AL)
- 19 hours ago
- Spanish Fort, AL (9 miles from Mobile, AL)
- 19 hours ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Pharmacy Customer Service Associate
- Fairhope, AL (18 miles from Mobile, AL)
- 1 day ago
- Fairhope, AL (18 miles from Mobile, AL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Prichard, AL (3 miles from Mobile, AL)
- 2 days ago
- Prichard, AL (3 miles from Mobile, AL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Construction Office Coordinator/ Customer Service Representative
- Mobile, AL
- 11 days ago
- Mobile, AL
- 11 days ago
Primary Responsibilities: The Customer Service Representative, under the direct supervision of the Customer Service Team Leader, is responsible for becoming proficient in all aspects of customer and...
Customer Service Representative
- Bay Minette, AL (21 miles from Mobile, AL)
- 16 days ago
- Bay Minette, AL (21 miles from Mobile, AL)
- 16 days ago
OUR VISION : Being the best customer service company in the world. OUR PURPOSE : Create packaging solutions for lifes essentials....
Customer Service Representative - Store #406
- Daphne, AL (12 miles from Mobile, AL)
- 21 days ago
- Daphne, AL (12 miles from Mobile, AL)
- 21 days ago
Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...
Customer Service Representative
- Daphne, AL (12 miles from Mobile, AL)
- 30+ days ago
- Daphne, AL (12 miles from Mobile, AL)
- 30+ days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
The CSR also meets the needs of our customers by providing unmatched customer service....
Customer Service Representative
- Daphne, AL (12 miles from Mobile, AL)
- 30+ days ago
- Daphne, AL (12 miles from Mobile, AL)
- 30+ days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Customer Service Representative - Store #433 Mobile, AL, USA Req #1688 Saturday, January 18, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Demographic Data for Mobile, AL
Moving to Mobile, AL? Find some basic demographic data about Mobile, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mobile, AL
Highest Education Level
Customer Services in Mobile, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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