Customer Service Jobs in Montgomery, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Hope Hull, AL (14 miles from Montgomery, AL)
- 2 days ago
- Hope Hull, AL (14 miles from Montgomery, AL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Success Representative (Spanish Bilingual)
- Montgomery, AL
- 5 days ago
- Montgomery, AL
- 5 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Montgomery, AL Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...
Customer Service Representative
- Millbrook, AL (7 miles from Montgomery, AL)
- 5 days ago
- Millbrook, AL (7 miles from Montgomery, AL)
- 5 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Store 2709066: 1024 Ann St, Montgomery, Alabama 36107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Service Skills: A professional attitude and aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative / Financial Associate
- Millbrook, AL (7 miles from Montgomery, AL)
- 13 days ago
- Millbrook, AL (7 miles from Montgomery, AL)
- 13 days ago
Customer Service Representative - Financial Associate FLSA Status: Non-Exempt (Hourly) RB&T Mission Statement: As a trusted partner and friend, River Bank & Trust helps our neighbors and the businesses...
Customer Service Representative - Prattville, AL
- Prattville, AL (11 miles from Montgomery, AL)
- 16 days ago
- Prattville, AL (11 miles from Montgomery, AL)
- 16 days ago
Join the 1 st Franklin team as a Customer Service Representative....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Millbrook, AL (7 miles from Montgomery, AL)
- 26 days ago
- Millbrook, AL (7 miles from Montgomery, AL)
- 26 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Store 2706629: 4400 Selma Hwy, Montgomery, Alabama 36108 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...
Remote WorkCustomer Service Representative - Work at Home
- Montgomery, AL
- 60+ days ago
- Montgomery, AL
- 60+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Prattville, AL (11 miles from Montgomery, AL)
- 90+ days ago
- Prattville, AL (11 miles from Montgomery, AL)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Montgomery, AL
Moving to Montgomery, AL? Find some basic demographic data about Montgomery, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Montgomery, AL
Highest Education Level
Customer Services in Montgomery, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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