Customer Service Jobs in Montgomery, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Millbrook, AL (7 miles from Montgomery, AL)
- 2 hours ago
- Millbrook, AL (7 miles from Montgomery, AL)
- 2 hours ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Prattville, AL (11 miles from Montgomery, AL)
- 6 days ago
- Prattville, AL (11 miles from Montgomery, AL)
- 6 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative - A resume is required.
- Montgomery, AL
- 9 days ago
- Montgomery, AL
- 9 days ago
Collaborate with the customer service manager to ensure service quality....
Cognizant Customer Service Representative - Remote in Montgomery , Alabama Cognizant, a Fortune 500 corporation, is looking for multifaceted Customer Service Representatives for a work-from-home opportunity...
Remote WorkCustomer Service Representative
- Prattville, AL (11 miles from Montgomery, AL)
- 60+ days ago
- Prattville, AL (11 miles from Montgomery, AL)
- 60+ days ago
Store 2709067: 1715 S Memorial Dr, Prattville, Alabama 36067 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1080 Eastern Blvd, Montgomery, AL...
Signs Now Montgomery Customer Service Representative (CSR) in Montgomery , Alabama The Signs Now Customer Service Representative (CSR) is the frontline contact for our walk-in and phone-in customers...
Customer Care Representative 1#25-52487 Montgomery, AL All On-site Job Description Bilingual candidates (especially Spanish) are strongly preferred. Manages large volume of incoming phone calls....
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Store - MONTGOMERY, AL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Service Skills: A professional attitude and aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service...
Customer Service Representative - Prattville, AL
- Prattville, AL (11 miles from Montgomery, AL)
- 45+ days ago
- Prattville, AL (11 miles from Montgomery, AL)
- 45+ days ago
Join the 1 st Franklin team as a Customer Service Representative....
Customer Service Representative - Work at Home
- Montgomery, AL
- 90+ days ago
- Montgomery, AL
- 90+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkDemographic Data for Montgomery, AL
Moving to Montgomery, AL? Find some basic demographic data about Montgomery, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Montgomery, AL
Highest Education Level
Customer Services in Montgomery, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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