Customer Service Jobs in Opelika, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Valley, AL (13 miles from Opelika, AL)
- 13 hours ago
- Valley, AL (13 miles from Opelika, AL)
- 13 hours ago
Store 2706680: 603 US Hwy 29, Valley, Alabama 36854 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative
- Valley, AL (13 miles from Opelika, AL)
- 13 hours ago
- Valley, AL (13 miles from Opelika, AL)
- 13 hours ago
Store 2706680: 603 US Hwy 29, Valley, Alabama 36854 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- West Point, GA (20 miles from Opelika, AL)
- 7 days ago
- West Point, GA (20 miles from Opelika, AL)
- 7 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Associate - Temporary
- Auburn, AL (9 miles from Opelika, AL)
- 11 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 11 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
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The CSR also meets the needs of our customers by providing unmatched customer service....
Retail Customer Service Cashier
- Smiths Station, AL (19 miles from Opelika, AL)
- 45+ days ago
- Smiths Station, AL (19 miles from Opelika, AL)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate Seasonal Jan thru Apr 25
- Opelika, AL
- 90+ days ago
- Opelika, AL
- 90+ days ago
We are here to ease their stress and provide expert customer service and tax knowledge. Taxes are fun (really!)...
Demographic Data for Opelika, AL
Moving to Opelika, AL? Find some basic demographic data about Opelika, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Opelika, AL
Highest Education Level
Customer Services in Opelika, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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