Customer Service Jobs in Owens Cross Roads, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Retail Customer Service Cashier

  • Belle Mina, AL (24 miles from Owens Cross Roads, AL)
  • 12 hours ago
  • Belle Mina, AL (24 miles from Owens Cross Roads, AL)
  • 12 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - FT

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 1 day ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 1 day ago

service....

Customer Service Representative

  • Scottsboro, AL (23 miles from Owens Cross Roads, AL)
  • 2 days ago
  • Scottsboro, AL (23 miles from Owens Cross Roads, AL)
  • 2 days ago

Store 2723686: 21700 John T Reid Pkwy, Scottsboro, Alabama 35768 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Scottsboro, AL (23 miles from Owens Cross Roads, AL)
  • 2 days ago
  • Scottsboro, AL (23 miles from Owens Cross Roads, AL)
  • 2 days ago

Store 2723686: 21700 John T Reid Pkwy, Scottsboro, Alabama 35768 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Supervisory Customer Experience Associate

  • Redstone Arsenal, AL (11 miles from Owens Cross Roads, AL)
  • 2 days ago
  • Redstone Arsenal, AL (11 miles from Owens Cross Roads, AL)
  • 2 days ago

H-... Supervisory Customer Experience Associate United States - Alabama - Redstone Arsenal Regular Full Time Job Description The Exchange Military Clothing store provides our service members...

Customer Service Representative

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 4 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 4 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 5 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 5 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Retail Customer Service Associate

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 10 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 10 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate - Temporary

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 19 days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 19 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative for Councill Federal Credit Union

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 90+ days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 90+ days ago

Customer Service Representative for Councill Federal Credit Union Salary $31,600.00 Annually Location Normal Job Type Full-Time Job Number 202300486 Department Councill Federal Credit Union Opening...

Retail Customer Service Associate

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 30+ days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5651 Holmes Ave Nw, Huntsville,...

Amazon Locker+ Customer Service Associate

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 45+ days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 45+ days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Senior Customer Relations Specialist

  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 60+ days ago
  • Huntsville, AL (7 miles from Owens Cross Roads, AL)
  • 60+ days ago

service and support Deepen and strengthen customer relationships by providing training and consultative services Identify opportunities where we can partner with our customers through special events...

Customer Service Representative

  • Guntersville, AL (21 miles from Owens Cross Roads, AL)
  • 90+ days ago
  • Guntersville, AL (21 miles from Owens Cross Roads, AL)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

U-Box Customer Care Representative (CDL)

  • Guntersville, AL (21 miles from Owens Cross Roads, AL)
  • 90+ days ago
  • Guntersville, AL (21 miles from Owens Cross Roads, AL)
  • 90+ days ago

Location: 11388 US Hwy 431, Guntersville, Alabama 35976 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...

Demographic Data for Owens Cross Roads, AL

Moving to Owens Cross Roads, AL? Find some basic demographic data about Owens Cross Roads, AL below.


Local
National
21,889
288
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Owens Cross Roads, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Owens Cross Roads, AL offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Owens Cross Roads, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »