Customer Service Jobs in Pelham, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Birmingham, AL (14 miles from Pelham, AL)
- 1 day ago
- Birmingham, AL (14 miles from Pelham, AL)
- 1 day ago
service....
Customer Service Representative
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...
Customer Service Representative
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 2 days ago
Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...
Pharmacy Customer Service Associate
- Hoover, AL (7 miles from Pelham, AL)
- 3 days ago
- Hoover, AL (7 miles from Pelham, AL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Alabaster, AL (6 miles from Pelham, AL)
- 4 days ago
- Alabaster, AL (6 miles from Pelham, AL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (West Jefferson)
- Hueytown, AL (21 miles from Pelham, AL)
- 4 days ago
- Hueytown, AL (21 miles from Pelham, AL)
- 4 days ago
Job Identification: 11501 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power...
Lead Retail Customer Service Associate
- Birmingham, AL (14 miles from Pelham, AL)
- 4 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 4 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Birmingham, AL (14 miles from Pelham, AL)
- 5 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 5 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Birmingham, AL (14 miles from Pelham, AL)
- 6 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 6 days ago
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Customer Service Representative
- Birmingham, AL (14 miles from Pelham, AL)
- 9 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 9 days ago
Position Overview : The Customer Service Representative is responsible for providing exceptional customer service to participants by answering questions, solving problems, and educating them on the...
Customer Service Representative
- Birmingham, AL (14 miles from Pelham, AL)
- 9 days ago
- Birmingham, AL (14 miles from Pelham, AL)
- 9 days ago
Customer Service Representative Birmingham, AL 35211 Posted: 03/24/2025 Job Category: Administrative Job Number: HH52569324 Job Description Sirius Staffing is seeking a Customer Service Representative...
Lead Customer Service Representative
- Jemison, AL (22 miles from Pelham, AL)
- 12 days ago
- Jemison, AL (22 miles from Pelham, AL)
- 12 days ago
Store 2704895: 24819 US Highway 31, Jemison, Alabama 35085 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Jemison, AL (22 miles from Pelham, AL)
- 12 days ago
- Jemison, AL (22 miles from Pelham, AL)
- 12 days ago
Store 2704895: 24819 US Highway 31, Jemison, Alabama 35085 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Homewood, AL (10 miles from Pelham, AL)
- 13 days ago
- Homewood, AL (10 miles from Pelham, AL)
- 13 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate - Temporary
- Irondale, AL (17 miles from Pelham, AL)
- 16 days ago
- Irondale, AL (17 miles from Pelham, AL)
- 16 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Demographic Data for Pelham, AL
Moving to Pelham, AL? Find some basic demographic data about Pelham, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pelham, AL
Highest Education Level
Customer Services in Pelham, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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