Customer Service Jobs in Pelham, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Service Representative Medical

  • Hoover, AL (7 miles from Pelham, AL)
  • 1 day ago
  • Hoover, AL (7 miles from Pelham, AL)
  • 1 day ago

Responsibilities: Provide excellent customer service to customers, addressing inquiries, and assisting with billing-related questions....

Retail Customer Service Cashier

  • Mc Calla, AL (19 miles from Pelham, AL)
  • 2 days ago
  • Mc Calla, AL (19 miles from Pelham, AL)
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative Job

  • Hoover, AL (7 miles from Pelham, AL)
  • 6 days ago
  • Hoover, AL (7 miles from Pelham, AL)
  • 6 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Customer Service Representative Job Hoover, AL

  • Hoover, AL (7 miles from Pelham, AL)
  • 6 days ago
  • Hoover, AL (7 miles from Pelham, AL)
  • 6 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Service Representative

  • Birmingham, AL (14 miles from Pelham, AL)
  • 8 days ago
  • Birmingham, AL (14 miles from Pelham, AL)
  • 8 days ago

POSITION SUMMARY The Customer Service Representative provides exceptional customer service by developing good working relationships with all customers within a given area....

Pharmacy Customer Service Associate

  • Hoover, AL (7 miles from Pelham, AL)
  • 10 days ago
  • Hoover, AL (7 miles from Pelham, AL)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Birmingham, AL (14 miles from Pelham, AL)
  • 11 days ago
  • Birmingham, AL (14 miles from Pelham, AL)
  • 11 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Helena, AL (9 miles from Pelham, AL)
  • 12 days ago
  • Helena, AL (9 miles from Pelham, AL)
  • 12 days ago

Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Helena, AL (9 miles from Pelham, AL)
  • 12 days ago
  • Helena, AL (9 miles from Pelham, AL)
  • 12 days ago

Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Birmingham, AL (14 miles from Pelham, AL)
  • 12 days ago
  • Birmingham, AL (14 miles from Pelham, AL)
  • 12 days ago

: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....

Customer Service Representative - Birmingham, AL

  • Birmingham, AL (14 miles from Pelham, AL)
  • 22 days ago
  • Birmingham, AL (14 miles from Pelham, AL)
  • 22 days ago

Serve as main Customer Service contact for special pricing agreements. Assist Customer Service Supervisor in tracking and shipping backorders as products become available....

Retail Customer Service

  • Birmingham, AL (14 miles from Pelham, AL)
  • 23 days ago
  • Birmingham, AL (14 miles from Pelham, AL)
  • 23 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Success Representative

  • Birmingham, AL (14 miles from Pelham, AL)
  • 24 days ago
  • Birmingham, AL (14 miles from Pelham, AL)
  • 24 days ago

Customer Service Representative Who We Are: Headquartered in Birmingham, Alabama, Moultrie (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products...

Customer Accounts Advisor

  • Bessemer, AL (12 miles from Pelham, AL)
  • 27 days ago
  • Bessemer, AL (12 miles from Pelham, AL)
  • 27 days ago

service....

Customer Service Representative - FT

  • Birmingham, AL (14 miles from Pelham, AL)
  • 28 days ago
  • Birmingham, AL (14 miles from Pelham, AL)
  • 28 days ago

service....

Demographic Data for Pelham, AL

Moving to Pelham, AL? Find some basic demographic data about Pelham, AL below.


Local
National
25,667
1,043
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Pelham, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pelham, AL offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pelham, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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