Customer Service Jobs in Pell City, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Retail Customer Service Associate part time

  • Clay, AL (18 miles from Pell City, AL)
  • 3 days ago
  • Clay, AL (18 miles from Pell City, AL)
  • 3 days ago

service to members....

Customer Service Associate

  • Rainbow City, AL (23 miles from Pell City, AL)
  • 8 days ago
  • Rainbow City, AL (23 miles from Pell City, AL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oneonta, AL (23 miles from Pell City, AL)
  • 10 days ago
  • Oneonta, AL (23 miles from Pell City, AL)
  • 10 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative - Patient Registration

  • Oneonta, AL (23 miles from Pell City, AL)
  • 11 days ago
  • Oneonta, AL (23 miles from Pell City, AL)
  • 11 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

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Customer Service Representative

  • Anniston, AL (21 miles from Pell City, AL)
  • 12 days ago
  • Anniston, AL (21 miles from Pell City, AL)
  • 12 days ago

Position Summary: Customer Service Representative (CSR) functions as the liaison between Mauser and its customers. Handles all customer orders from order entry through shipment of orders....

Retail Customer Service Associate

  • Trussville, AL (16 miles from Pell City, AL)
  • 16 days ago
  • Trussville, AL (16 miles from Pell City, AL)
  • 16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5940 Trussville Crossings Pkwy,...

Customer Service Representative

  • Alexandria, AL (24 miles from Pell City, AL)
  • 18 days ago
  • Alexandria, AL (24 miles from Pell City, AL)
  • 18 days ago

Store 2709314: 7640 US Hwy 431 N/PO Box 207, Alexandria, Alabama 36250 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Retail Customer Service Rep 1

  • Talladega, AL (21 miles from Pell City, AL)
  • 18 days ago
  • Talladega, AL (21 miles from Pell City, AL)
  • 18 days ago

Retail Customer Service Rep 1 Talladega, AL 35160 Job Function: Customer Service Job Number: 407852 Job Description ** Johnson Service Group (JSG) is a nationally recognized professional staffing and...

Customer Service Representative

  • Lincoln, AL (10 miles from Pell City, AL)
  • 18 days ago
  • Lincoln, AL (10 miles from Pell City, AL)
  • 18 days ago

The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....

Lead Customer Service Representative

  • Irondale, AL (22 miles from Pell City, AL)
  • 19 days ago
  • Irondale, AL (22 miles from Pell City, AL)
  • 19 days ago

Store 2723805: 1816 Crestwood Blvd, Irondale, Alabama 35210 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Moody, AL (11 miles from Pell City, AL)
  • 60+ days ago
  • Moody, AL (11 miles from Pell City, AL)
  • 60+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Pinson, AL (21 miles from Pell City, AL)
  • 90+ days ago
  • Pinson, AL (21 miles from Pell City, AL)
  • 90+ days ago

Store 2723803: 6408 Old Springville Rd, Clay, Alabama 35048 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Pinson, AL (21 miles from Pell City, AL)
  • 90+ days ago
  • Pinson, AL (21 miles from Pell City, AL)
  • 90+ days ago

Store 2723803: 6408 Old Springville Rd, Clay, Alabama 35048 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Anniston, AL (21 miles from Pell City, AL)
  • 90+ days ago
  • Anniston, AL (21 miles from Pell City, AL)
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Demographic Data for Pell City, AL

Moving to Pell City, AL? Find some basic demographic data about Pell City, AL below.


Local
National
21,300
514
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Title Synonyms

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Salary for Customer Service Jobs in Pell City, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pell City, AL offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pell City, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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