Customer Service Jobs in Phenix City, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (On-Site)
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 5 days ago
Then a Customer Service Representative position at Concentrix is just the right place for you!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Smiths Station, AL (6 miles from Phenix City, AL)
- 2 days ago
- Smiths Station, AL (6 miles from Phenix City, AL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, Full or Part Time
- Phenix City, AL
- 9 days ago
- Phenix City, AL
- 9 days ago
Store 2706696: 1800 Stadium Dr, Phenix City, Alabama 36867 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 10 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Store 2706722: 3724 S Railroad St, Phenix City, Alabama 36867 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative I - FEP
- Columbus, GA (18 miles from Phenix City, AL)
- 16 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 16 days ago
Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an...
- Columbus, GA (18 miles from Phenix City, AL)
- 16 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 16 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
- Columbus, GA (18 miles from Phenix City, AL)
- 23 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 23 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance....
Customer Service Associate Seasonal Jan thru Apr 25
- Columbus, GA (18 miles from Phenix City, AL)
- 30+ days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 30+ days ago
Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our Columbus, GA and Phenix...
Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 45+ days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
U-Box Customer Care Representative (CDL)
- Columbus, GA (18 miles from Phenix City, AL)
- 90+ days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 90+ days ago
Location: 1700 Box Rd, Columbus, Georgia 31907 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box Customer...
Demographic Data for Phenix City, AL
Moving to Phenix City, AL? Find some basic demographic data about Phenix City, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Phenix City, AL
Highest Education Level
Customer Services in Phenix City, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »