Customer Service Jobs in Phenix City, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative II
- Columbus, GA (18 miles from Phenix City, AL)
- 3 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative, Full or Part Time
- Columbus, GA (18 miles from Phenix City, AL)
- 9 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 9 days ago
Store 2706692: 3841 Miller Rd, Columbus, Georgia 31909 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate Seasonal Jan thru Apr 25
- Columbus, GA (18 miles from Phenix City, AL)
- 19 days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 19 days ago
Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our Columbus, GA and Phenix...
BDC Customer Service Agent - Rivertown Subaru
- Cataula, GA (14 miles from Phenix City, AL)
- 20 days ago
- Cataula, GA (14 miles from Phenix City, AL)
- 20 days ago
We are looking to add a qualified BDC Customer Service Agent to our team. We offer our associates a team environment, great benefits and ongoing training and support....
Retail Customer Service Cashier
- Smiths Station, AL (6 miles from Phenix City, AL)
- 30+ days ago
- Smiths Station, AL (6 miles from Phenix City, AL)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Associate
- Columbus, GA (18 miles from Phenix City, AL)
- 30+ days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5448 A Whittlesey Blvd., Columbus...
Customer Service Representative (On-Site)
- Columbus, GA (18 miles from Phenix City, AL)
- 30+ days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 30+ days ago
Then a Customer Service Representative position at Concentrix is just the right place for you!...
Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 45+ days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Columbus, GA (18 miles from Phenix City, AL)
- 60+ days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Hamilton, GA (17 miles from Phenix City, AL)
- 60+ days ago
- Hamilton, GA (17 miles from Phenix City, AL)
- 60+ days ago
Store 2706699: 122 South College St, Hamilton, Georgia 31811 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
U-Box Customer Care Representative (CDL)
- Columbus, GA (18 miles from Phenix City, AL)
- 90+ days ago
- Columbus, GA (18 miles from Phenix City, AL)
- 90+ days ago
Location: 1700 Box Rd, Columbus, Georgia 31907 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box Customer...
Demographic Data for Phenix City, AL
Moving to Phenix City, AL? Find some basic demographic data about Phenix City, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Phenix City, AL
Highest Education Level
Customer Services in Phenix City, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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