Customer Service Jobs in Point Clear, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Mobile, AL (16 miles from Point Clear, AL)
- 5 hours ago
- Mobile, AL (16 miles from Point Clear, AL)
- 5 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Mobile, AL (16 miles from Point Clear, AL)
- 1 day ago
- Mobile, AL (16 miles from Point Clear, AL)
- 1 day ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative
- Mobile, AL (16 miles from Point Clear, AL)
- 1 day ago
- Mobile, AL (16 miles from Point Clear, AL)
- 1 day ago
service experience Excellent customer service skills: effective listening and communication Ability to multi-task and enter customer data into move software while on the phone Confidence to initiate...
- Theodore, AL (16 miles from Point Clear, AL)
- 1 day ago
- Theodore, AL (16 miles from Point Clear, AL)
- 1 day ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Bilingual Customer Service Representative - Theodore/Mobile
- Spanish Fort, AL (18 miles from Point Clear, AL)
- 2 days ago
- Spanish Fort, AL (18 miles from Point Clear, AL)
- 2 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Pharmacy Customer Service Associate
- Fairhope, AL (3 miles from Point Clear, AL)
- 3 days ago
- Fairhope, AL (3 miles from Point Clear, AL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Prichard, AL (19 miles from Point Clear, AL)
- 3 days ago
- Prichard, AL (19 miles from Point Clear, AL)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, Full or Part Time
- Foley, AL (13 miles from Point Clear, AL)
- 6 days ago
- Foley, AL (13 miles from Point Clear, AL)
- 6 days ago
Store 2721584: 22164 US Hwy 98, Foley Pj, Alabama 36535 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Mobile, AL (16 miles from Point Clear, AL)
- 7 days ago
- Mobile, AL (16 miles from Point Clear, AL)
- 7 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative
- Mobile, AL (16 miles from Point Clear, AL)
- 9 days ago
- Mobile, AL (16 miles from Point Clear, AL)
- 9 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Mobile, AL (16 miles from Point Clear, AL)
- 16 days ago
- Mobile, AL (16 miles from Point Clear, AL)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Foley
- Foley, AL (13 miles from Point Clear, AL)
- 22 days ago
- Foley, AL (13 miles from Point Clear, AL)
- 22 days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representative provide the best experience to our customers to earn their continued business....
Customer Service Representative - Store #405
- Foley, AL (13 miles from Point Clear, AL)
- 23 days ago
- Foley, AL (13 miles from Point Clear, AL)
- 23 days ago
Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...
Customer Service Representative - Store #404
- Robertsdale, AL (23 miles from Point Clear, AL)
- 23 days ago
- Robertsdale, AL (23 miles from Point Clear, AL)
- 23 days ago
Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...
Customer Service Representative - Store #406
- Daphne, AL (9 miles from Point Clear, AL)
- 23 days ago
- Daphne, AL (9 miles from Point Clear, AL)
- 23 days ago
Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Point Clear, AL
Highest Education Level
Customer Services in Point Clear, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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