Customer Service Jobs in Prattville, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Representative

  • Montgomery, AL (11 miles from Prattville, AL)
  • 1 day ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 1 day ago

Primary duty is to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns. Maintain high level of professionalism with clients,...

Customer Service Associate FT

  • Millbrook, AL (4 miles from Prattville, AL)
  • 3 days ago
  • Millbrook, AL (4 miles from Prattville, AL)
  • 3 days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Customer Service Representative

  • Montgomery, AL (11 miles from Prattville, AL)
  • 4 days ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 4 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative - A resume is required.

  • Montgomery, AL (11 miles from Prattville, AL)
  • 12 days ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 12 days ago

Collaborate with the customer service manager to ensure service quality....

Retail Customer Service Cashier

  • Hope Hull, AL (21 miles from Prattville, AL)
  • 30+ days ago
  • Hope Hull, AL (21 miles from Prattville, AL)
  • 30+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Prattville, AL
  • 60+ days ago
  • Prattville, AL
  • 60+ days ago

Store 2709067: 1715 S Memorial Dr, Prattville, Alabama 36067 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Associate

  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1080 Eastern Blvd, Montgomery, AL...

Customer Service Representative (CSR)

  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago

Signs Now Montgomery Customer Service Representative (CSR) in Montgomery , Alabama The Signs Now Customer Service Representative (CSR) is the frontline contact for our walk-in and phone-in customers...

Customer Care Representative 1

  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago

Customer Care Representative 1#25-52487 Montgomery, AL All On-site Job Description Bilingual candidates (especially Spanish) are strongly preferred. Manages large volume of incoming phone calls....

Customer Service Associate

  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Retail Customer Service Team Member

  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 30+ days ago

Store - MONTGOMERY, AL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative

  • Montgomery, AL (11 miles from Prattville, AL)
  • 45+ days ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 45+ days ago

Service Skills: A professional attitude and aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service...

Customer Service Representative - Prattville, AL

  • Prattville, AL
  • 45+ days ago
  • Prattville, AL
  • 45+ days ago

Join the 1 st Franklin team as a Customer Service Representative....

Customer Service Representative - Work at Home

  • Montgomery, AL (11 miles from Prattville, AL)
  • 90+ days ago
  • Montgomery, AL (11 miles from Prattville, AL)
  • 90+ days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Demographic Data for Prattville, AL

Moving to Prattville, AL? Find some basic demographic data about Prattville, AL below.


Local
National
49,740
881
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Prattville, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Prattville, AL offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Prattville, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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