Customer Service Jobs in Saraland, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Representative

  • Mobile, AL (12 miles from Saraland, AL)
  • 20 hours ago
  • Mobile, AL (12 miles from Saraland, AL)
  • 20 hours ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative

  • Mobile, AL (12 miles from Saraland, AL)
  • 20 hours ago
  • Mobile, AL (12 miles from Saraland, AL)
  • 20 hours ago

service experience Excellent customer service skills: effective listening and communication Ability to multi-task and enter customer data into move software while on the phone Confidence to initiate...

Bilingual Customer Service Representative - Theodore/Mobile

  • Spanish Fort, AL (14 miles from Saraland, AL)
  • 1 day ago
  • Spanish Fort, AL (14 miles from Saraland, AL)
  • 1 day ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Retail Customer Service Cashier

  • Prichard, AL (9 miles from Saraland, AL)
  • 3 days ago
  • Prichard, AL (9 miles from Saraland, AL)
  • 3 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate FT

  • Mobile, AL (12 miles from Saraland, AL)
  • 7 days ago
  • Mobile, AL (12 miles from Saraland, AL)
  • 7 days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Customer Service Associate

  • Mobile, AL (12 miles from Saraland, AL)
  • 7 days ago
  • Mobile, AL (12 miles from Saraland, AL)
  • 7 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative

  • Mobile, AL (12 miles from Saraland, AL)
  • 9 days ago
  • Mobile, AL (12 miles from Saraland, AL)
  • 9 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Associate

  • Mobile, AL (12 miles from Saraland, AL)
  • 16 days ago
  • Mobile, AL (12 miles from Saraland, AL)
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bay Minette, AL (20 miles from Saraland, AL)
  • 17 days ago
  • Bay Minette, AL (20 miles from Saraland, AL)
  • 17 days ago

OUR VISION : Being the best customer service company in the world. OUR PURPOSE : Create packaging solutions for lifes essentials....

Customer Service Representative - Store #406

  • Daphne, AL (23 miles from Saraland, AL)
  • 22 days ago
  • Daphne, AL (23 miles from Saraland, AL)
  • 22 days ago

Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...

Pharmacy Customer Service Associate

  • Saraland, AL
  • 23 days ago
  • Saraland, AL
  • 23 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Daphne, AL (23 miles from Saraland, AL)
  • 30+ days ago
  • Daphne, AL (23 miles from Saraland, AL)
  • 30+ days ago

Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...

Customer Service Representative

  • Mobile, AL (12 miles from Saraland, AL)
  • 30+ days ago
  • Mobile, AL (12 miles from Saraland, AL)
  • 30+ days ago

The CSR also meets the needs of our customers by providing unmatched customer service....

Customer Service Representative

  • Daphne, AL (23 miles from Saraland, AL)
  • 30+ days ago
  • Daphne, AL (23 miles from Saraland, AL)
  • 30+ days ago

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...

Customer Service Representative - Store #433

  • Mobile, AL (12 miles from Saraland, AL)
  • 45+ days ago
  • Mobile, AL (12 miles from Saraland, AL)
  • 45+ days ago

Customer Service Representative - Store #433 Mobile, AL, USA Req #1688 Saturday, January 18, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...

Demographic Data for Saraland, AL

Moving to Saraland, AL? Find some basic demographic data about Saraland, AL below.


Local
National
16,759
400
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Saraland, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Saraland, AL offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saraland, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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