Customer Service Jobs in Semmes, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Mobile, AL (14 miles from Semmes, AL)
- 5 hours ago
- Mobile, AL (14 miles from Semmes, AL)
- 5 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Mobile, AL (14 miles from Semmes, AL)
- 1 day ago
- Mobile, AL (14 miles from Semmes, AL)
- 1 day ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative
- Mobile, AL (14 miles from Semmes, AL)
- 1 day ago
- Mobile, AL (14 miles from Semmes, AL)
- 1 day ago
service experience Excellent customer service skills: effective listening and communication Ability to multi-task and enter customer data into move software while on the phone Confidence to initiate...
- Theodore, AL (19 miles from Semmes, AL)
- 1 day ago
- Theodore, AL (19 miles from Semmes, AL)
- 1 day ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Bilingual Customer Service Representative - Theodore/Mobile
- Spanish Fort, AL (22 miles from Semmes, AL)
- 2 days ago
- Spanish Fort, AL (22 miles from Semmes, AL)
- 2 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Retail Customer Service Cashier
- Lucedale, MS (22 miles from Semmes, AL)
- 3 days ago
- Lucedale, MS (22 miles from Semmes, AL)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Mobile, AL (14 miles from Semmes, AL)
- 7 days ago
- Mobile, AL (14 miles from Semmes, AL)
- 7 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative
- Mobile, AL (14 miles from Semmes, AL)
- 9 days ago
- Mobile, AL (14 miles from Semmes, AL)
- 9 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Mobile, AL (14 miles from Semmes, AL)
- 16 days ago
- Mobile, AL (14 miles from Semmes, AL)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Saraland, AL (12 miles from Semmes, AL)
- 23 days ago
- Saraland, AL (12 miles from Semmes, AL)
- 23 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mobile, AL (14 miles from Semmes, AL)
- 30+ days ago
- Mobile, AL (14 miles from Semmes, AL)
- 30+ days ago
The CSR also meets the needs of our customers by providing unmatched customer service....
Customer Service Representative - Store #433
- Mobile, AL (14 miles from Semmes, AL)
- 45+ days ago
- Mobile, AL (14 miles from Semmes, AL)
- 45+ days ago
Customer Service Representative - Store #433 Mobile, AL, USA Req #1688 Saturday, January 18, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Sales & Customer Service Associate
- Mobile, AL (14 miles from Semmes, AL)
- 60+ days ago
- Mobile, AL (14 miles from Semmes, AL)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Mobile, AL (14 miles from Semmes, AL)
- 60+ days ago
- Mobile, AL (14 miles from Semmes, AL)
- 60+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative (Healthcare)
- Mobile, AL (14 miles from Semmes, AL)
- 60+ days ago
- Mobile, AL (14 miles from Semmes, AL)
- 60+ days ago
Medical Assistant Referral Apply Job #: 2024-1612 City, State: Mobile, Alabama Date Posted: 12/18/2024 Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our...
Demographic Data for Semmes, AL
Moving to Semmes, AL? Find some basic demographic data about Semmes, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Semmes, AL
Highest Education Level
Customer Services in Semmes, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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