Customer Service Jobs in Trinity, AL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Retail Customer Service Cashier

  • Belle Mina, AL (15 miles from Trinity, AL)
  • 13 hours ago
  • Belle Mina, AL (15 miles from Trinity, AL)
  • 13 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

CB Customer Service Representative - Decatur, AL

  • Decatur, AL (7 miles from Trinity, AL)
  • 1 day ago
  • Decatur, AL (7 miles from Trinity, AL)
  • 1 day ago

service by answering inbound and outbound customer service Request in a timely and professional manner Solicit customer enrollment for e-mail statements Work and resolve assigned tasks in cbCentral...

Customer Service Representative

  • Madison, AL (18 miles from Trinity, AL)
  • 11 days ago
  • Madison, AL (18 miles from Trinity, AL)
  • 11 days ago

Store 2709316: 7606 Wall Triana Hwy, Madison, Alabama 35749 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Athens, AL (12 miles from Trinity, AL)
  • 12 days ago
  • Athens, AL (12 miles from Trinity, AL)
  • 12 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Accounts Advisor

  • Decatur, AL (7 miles from Trinity, AL)
  • 23 days ago
  • Decatur, AL (7 miles from Trinity, AL)
  • 23 days ago

service....

Customer Service Representative

  • Decatur, AL (7 miles from Trinity, AL)
  • 30+ days ago
  • Decatur, AL (7 miles from Trinity, AL)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Decatur, AL (7 miles from Trinity, AL)
  • 29 days ago
  • Decatur, AL (7 miles from Trinity, AL)
  • 29 days ago

The CSR also meets the needs of our customers by providing unmatched customer service....

Customer Service Representative

  • Athens, AL (12 miles from Trinity, AL)
  • 30+ days ago
  • Athens, AL (12 miles from Trinity, AL)
  • 30+ days ago

Salary Not Available Position range in Huntsville, AL Metropolitan Statistical Area $28k - $43k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...

Customer Service Representative

  • Decatur, AL (7 miles from Trinity, AL)
  • 30+ days ago
  • Decatur, AL (7 miles from Trinity, AL)
  • 30+ days ago

Salary Confidential Position range in Decatur, AL Metropolitan Statistical Area $29k - $44k Per Year Customer Service Representative Polyplex USA LLC Occupation: Customer Service Representatives Location...

Demographic Data for Trinity, AL

Moving to Trinity, AL? Find some basic demographic data about Trinity, AL below.


Local
National
8,100
84
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Trinity, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Trinity, AL offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Trinity, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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