Customer Service Jobs in Anchorage, AK
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....
Alaska 4x4 Rentals - Customer Service Agent - Seasonal/Summer Position - $19 - $21/hr
- Anchorage, AK
- 11 hours ago
- Anchorage, AK
- 11 hours ago
Job Type Full-time, Part-time, Temporary Description *Approximate Employment Dates: May to August 31st 2025* The Customer Service Agent provides superior, friendly, and efficient customer service at...
We are now looking to fill Customer Service Associate positions at one of our FABULOUS, InMotion stores inside the Ted Stevens Anchorage International Airport!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We are hiring Office Staff - Customer Service Reps for the season. This position entails greeting customers, answering phones, maintaining and modifying our flight schedule....
Customer Service Representative ($20.02 - $30.03 DOE)
- Anchorage, AK
- 5 days ago
- Anchorage, AK
- 5 days ago
written, verbal and listening communication skillsStrong customer service with a high level of attention to detail and accuracyProficient in MS Office applications, including MS Word, Outlook, and...
Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent....
Seasonal Customer Service Agent - Anchorage Airport
- Anchorage, AK
- 19 days ago
- Anchorage, AK
- 19 days ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a seasonal Customer Service Agent....
Role Summary Provides leadership and training to Customer Service Agents and provides service to customers....
Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....
Savers / Value Village Careers - Customer Service Associate
- Anchorage, AK
- 30+ days ago
- Anchorage, AK
- 30+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Demographic Data for Anchorage, AK
Moving to Anchorage, AK? Find some basic demographic data about Anchorage, AK below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Anchorage, AK
Highest Education Level
Customer Services in Anchorage, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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