Customer Service Jobs in Anchorage, AK
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Motor Vehicle Customer Service Representative 1 (12-5119/12-5371)
- Eagle River, AK (18 miles from Anchorage, AK)
- 20 hours ago
- Eagle River, AK (18 miles from Anchorage, AK)
- 20 hours ago
Our Organization, Mission, and Culture The Division of Motor Vehicles is committed to providing faster, friendlier, exceptional customer service, and being more accessible than ever before....
Person responsible for greeting customers, answering phones, taking reservations, open/close rental agreements, and orientating customers on use of the rv. Incoming and outgoing damage inspections...
See policy for additional information. 2 years Combined customer service and computer experience; using proper office phone etiquette, PC word processing, and spreadsheets....
Personal Insurance Customer Service Representative
- Anchorage, AK
- 3 days ago
- Anchorage, AK
- 3 days ago
Tenure: Personal Insurance Customer Service Representative, category 13, requires six months as a Personal Insurance Customer Service Representative Trainee or equivalent with performance that meets...
Customer Service Representative - Seasonal 3K SIGN-ON BONUS
- Anchorage, AK
- 4 days ago
- Anchorage, AK
- 4 days ago
Commodity Forwarders is looking for a Seasonal Full Time Customer Service Agent to fill a position within our operations department....
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Essential Duties and Responsibilities: Responsible to check out motorhomes to rental clients. Includes such tasks as preparation of rental agreement and associated paperwork. Responsible to check...
KNOWLEDGE, SKILLS, ABILITIES Customer service and communication skills required. Ability to multi-task and time management skills required....
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Remote WorkVCA East Anchorage Animal Hospital is looking for a part time customer service representative to join our busy seven doctor practice....
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Demographic Data for Anchorage, AK
Moving to Anchorage, AK? Find some basic demographic data about Anchorage, AK below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Anchorage, AK
Highest Education Level
Customer Services in Anchorage, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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