Customer Service Jobs in Fairbanks, AK

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental using the company approved sales and service techniques....

Customer Service Agent

  • Fairbanks, AK
  • 1 day ago
  • Fairbanks, AK
  • 1 day ago

Everts Air Customer Service Agent in Fairbanks , Alaska Role Summary Customer Service Agents work in a fast-paced environment performing Customer Service functions, supporting flight operations to facilitate...

Cashier/Customer Service Associate

  • North Pole, AK (14 miles from Fairbanks, AK)
  • 10 days ago
  • North Pole, AK (14 miles from Fairbanks, AK)
  • 10 days ago

Cashier/Customer Service Associate in North Pole , Alaska Job description Customer Service Associate: All shifts Must be able to work weekends....

Customer Service Representative I

  • Fairbanks, AK
  • 11 days ago
  • Fairbanks, AK
  • 11 days ago

Provides administration customer service support for multitude of departments within company. Performs audit to ensure accuracy of customer billing....

Customer Service Representative

  • Fairbanks, AK
  • 13 days ago
  • Fairbanks, AK
  • 13 days ago

Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...

Customer Service Representative

  • Fairbanks, AK
  • 16 days ago
  • Fairbanks, AK
  • 16 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Associate

  • Fairbanks, AK
  • 25 days ago
  • Fairbanks, AK
  • 25 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Fairbanks, AK
  • 30+ days ago
  • Fairbanks, AK
  • 30+ days ago

Savers | Value Village Customer Service Associate in Fairbanks , Alaska Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada...

Savers / Value Village Careers - Customer Service Associate

  • Fairbanks, AK
  • 30+ days ago
  • Fairbanks, AK
  • 30+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

U-Box Customer Care Representative (Non-CDL)

  • Fairbanks, AK
  • 90+ days ago
  • Fairbanks, AK
  • 90+ days ago

Location: 209 College Rd, Fairbanks, Alaska 99701 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...

Demographic Data for Fairbanks, AK

Moving to Fairbanks, AK? Find some basic demographic data about Fairbanks, AK below.


Local
National
60,746
2,092
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Fairbanks, AK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fairbanks, AK offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fairbanks, AK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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