Customer Service Jobs in Wasilla, AK

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-5 of 5 Jobs

Retail Customer Service /Delivery Driver

  • Wasilla, AK
  • 19 days ago
  • Wasilla, AK
  • 19 days ago

service position Have previous work experience selling paint and paint related products Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend...

Customer Service Associate

  • Wasilla, AK
  • 30+ days ago
  • Wasilla, AK
  • 30+ days ago

Savers | Value Village Customer Service Associate in Wasilla , Alaska Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada...

Savers / Value Village Careers - Customer Service Associate

  • Wasilla, AK
  • 30+ days ago
  • Wasilla, AK
  • 30+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative

  • Wasilla, AK
  • 90+ days ago
  • Wasilla, AK
  • 90+ days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

9184-Supervisory Customer Experience Associate (Hardlines) -Main Store

  • Fort Richardson, AK (22 miles from Wasilla, AK)
  • 90+ days ago
  • Fort Richardson, AK (22 miles from Wasilla, AK)
  • 90+ days ago

Job Description As a Supervisor in Hardlines, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on...

Demographic Data for Wasilla, AK

Moving to Wasilla, AK? Find some basic demographic data about Wasilla, AK below.


Local
National
64,604
1,553
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Wasilla, AK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wasilla, AK offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wasilla, AK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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