Customer Service Jobs in Alameda, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- San Carlos, CA (19 miles from Alameda, CA)
- 1 hour ago
- San Carlos, CA (19 miles from Alameda, CA)
- 1 hour ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Client Service Representative I/Floater
- Castro Valley, CA (9 miles from Alameda, CA)
- 14 hours ago
- Castro Valley, CA (9 miles from Alameda, CA)
- 14 hours ago
Our single point of contact model delivers outstanding customer service....
Client Service Representative, National Accounts
- Walnut Creek, CA (13 miles from Alameda, CA)
- 1 day ago
- Walnut Creek, CA (13 miles from Alameda, CA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Bilingual Customer Service Representative Cantonese-English - Full Time
- San Francisco, CA (7 miles from Alameda, CA)
- 2 days ago
- San Francisco, CA (7 miles from Alameda, CA)
- 2 days ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....
Sales & Customer Service Associate
- Concord, CA (18 miles from Alameda, CA)
- 2 days ago
- Concord, CA (18 miles from Alameda, CA)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Associate
- San Mateo, CA (13 miles from Alameda, CA)
- 2 days ago
- San Mateo, CA (13 miles from Alameda, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- San Carlos, CA (19 miles from Alameda, CA)
- 3 days ago
- San Carlos, CA (19 miles from Alameda, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Fremont, CA (21 miles from Alameda, CA)
- 3 days ago
- Fremont, CA (21 miles from Alameda, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-time Customer Service Representative - On-site San Jose, CA
- Fremont, CA (21 miles from Alameda, CA)
- 3 days ago
- Fremont, CA (21 miles from Alameda, CA)
- 3 days ago
Overview The Customer Service On-Site Rep (VMI) - Vendor Managed Inventory provides customer service on-site at customer locations....
Customer Experience Associate I
- San Francisco, CA (7 miles from Alameda, CA)
- 4 days ago
- San Francisco, CA (7 miles from Alameda, CA)
- 4 days ago
Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today!...
Customer Service Representative
- San Rafael, CA (18 miles from Alameda, CA)
- 4 days ago
- San Rafael, CA (18 miles from Alameda, CA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- San Pablo, CA (14 miles from Alameda, CA)
- 4 days ago
- San Pablo, CA (14 miles from Alameda, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Concord, CA (18 miles from Alameda, CA)
- 4 days ago
- Concord, CA (18 miles from Alameda, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Walnut Creek, CA (13 miles from Alameda, CA)
- 4 days ago
- Walnut Creek, CA (13 miles from Alameda, CA)
- 4 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Client Service Representative in Walnut Creek, CA
- Walnut Creek, CA (13 miles from Alameda, CA)
- 5 days ago
- Walnut Creek, CA (13 miles from Alameda, CA)
- 5 days ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
Demographic Data for Alameda, CA
Moving to Alameda, CA? Find some basic demographic data about Alameda, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alameda, CA
Highest Education Level
Customer Services in Alameda, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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