Customer Service Jobs in Anaheim, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 200 Jobs

Customer Service Representative I

  • City of Industry, CA (11 miles from Anaheim, CA)
  • 7 hours ago
  • City of Industry, CA (11 miles from Anaheim, CA)
  • 7 hours ago

What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....

Customer Service Representative

  • Irvine, CA (13 miles from Anaheim, CA)
  • 9 days ago
  • Irvine, CA (13 miles from Anaheim, CA)
  • 9 days ago

At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....

Customer Service Representative

  • City of Industry, CA (11 miles from Anaheim, CA)
  • 1 hour ago
  • City of Industry, CA (11 miles from Anaheim, CA)
  • 1 hour ago

Provide feedback to management regarding current customer service processes and procedures; were always looking to get better!...

Remote Work

Customer Service Representative

  • Diamond Bar, CA (12 miles from Anaheim, CA)
  • 7 hours ago
  • Diamond Bar, CA (12 miles from Anaheim, CA)
  • 7 hours ago

Update customer information in the customer service database during and after each contact....

Customer Service Associate

  • La Puente, CA (12 miles from Anaheim, CA)
  • 8 hours ago
  • La Puente, CA (12 miles from Anaheim, CA)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Fullerton, CA (4 miles from Anaheim, CA)
  • 8 hours ago
  • Fullerton, CA (4 miles from Anaheim, CA)
  • 8 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • La Puente, CA (12 miles from Anaheim, CA)
  • 8 hours ago
  • La Puente, CA (12 miles from Anaheim, CA)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • La Habra, CA (6 miles from Anaheim, CA)
  • 8 hours ago
  • La Habra, CA (6 miles from Anaheim, CA)
  • 8 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Domestic Customer Service Representative

  • Torrance, CA (20 miles from Anaheim, CA)
  • 11 hours ago
  • Torrance, CA (20 miles from Anaheim, CA)
  • 11 hours ago

We are looking for a Domestic Customer Service Representative to join our team....

Customer Service Representative

  • Fullerton, CA (4 miles from Anaheim, CA)
  • 16 hours ago
  • Fullerton, CA (4 miles from Anaheim, CA)
  • 16 hours ago

Customer Service: Delivering best in class service to all patients and clients with professional and proactive approach....

Customer Service Representative

  • Orange, CA (7 miles from Anaheim, CA)
  • 17 hours ago
  • Orange, CA (7 miles from Anaheim, CA)
  • 17 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - Japanese Interpreter - Part-Time

  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 19 hours ago
  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 19 hours ago

Description Customer Service Representative Interpreter - Japanese Find your future at United!...

Customer Service Representative - Cantonese Interpreter - Part-Time

  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 19 hours ago
  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 19 hours ago

Description Customer Service Representative Interpreter - Cantonese Find your future at United!...

Customer Service Representative

  • Anaheim, CA
  • 20 hours ago
  • Anaheim, CA
  • 20 hours ago

Performs a variety of clerical and customer service work in providing support to the hospital....

Customer Service Agent- Air Import

  • Hawthorne, CA (22 miles from Anaheim, CA)
  • 20 hours ago
  • Hawthorne, CA (22 miles from Anaheim, CA)
  • 20 hours ago

For more information on the company, please visit our website: Scope of Position: Ensure the proper and timely movement of freight and information, while providing exceptional customer service within...

Demographic Data for Anaheim, CA

Moving to Anaheim, CA? Find some basic demographic data about Anaheim, CA below.


Local
National
364,169
8,773
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Anaheim, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Anaheim, CA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Anaheim, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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