Customer Service Jobs in Bakersfield, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Retail Customer Service Cashier

  • Bakersfield, CA
  • 4 days ago
  • Bakersfield, CA
  • 4 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Lifeline Customer Service Agent Quick Apply Link

  • Bakersfield, CA
  • 4 days ago
  • Bakersfield, CA
  • 4 days ago

Quick Apply Link - Job description We are looking for a Customer Service Representative to provide excellent customer service and meet sales quotas for our business....

Customer Service Representative

  • Bakersfield, CA
  • 8 days ago
  • Bakersfield, CA
  • 8 days ago

Possession of a valid Class C driver's license OTHER MINIMUM QUALIFICATIONS: Knowledge of: Customer service methods related to assigned program area; Modern office practices, procedures, and equipment...

Retail Customer Service Specialist

  • Bakersfield, CA
  • 12 days ago
  • Bakersfield, CA
  • 12 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Retail Customer Service Associate

  • Bakersfield, CA
  • 12 days ago
  • Bakersfield, CA
  • 12 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5625 Gosford Rd, Bakersfield, CA...

Evening Customer Service Representative- Full Time

  • Bakersfield, CA
  • 13 days ago
  • Bakersfield, CA
  • 13 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Showroom Customer Service Representative

  • Bakersfield, CA
  • 14 days ago
  • Bakersfield, CA
  • 14 days ago

Were looking for a Showroom Customer Service Representative at our Santa Clara location to help customers create their dream homes....

Customer Service Representative (Loan Consultant II - CA)

  • Bakersfield, CA
  • 19 days ago
  • Bakersfield, CA
  • 19 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Bakersfield, CA
  • 21 days ago
  • Bakersfield, CA
  • 21 days ago

Responds to customer requests for technical support and training with a focus on customer service....

Customer Service Associate - Temporary

  • Bakersfield, CA
  • 30+ days ago
  • Bakersfield, CA
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lamont, CA (11 miles from Bakersfield, CA)
  • 30+ days ago
  • Lamont, CA (11 miles from Bakersfield, CA)
  • 30+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Bakersfield, CA
  • 30+ days ago
  • Bakersfield, CA
  • 30+ days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Bakersfield, CA
  • 45+ days ago
  • Bakersfield, CA
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Bakersfield, CA (15 miles from Bakersfield, CA)
  • 60+ days ago
  • Bakersfield, CA (15 miles from Bakersfield, CA)
  • 60+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Care Representative

  • Bakersfield, CA
  • 90+ days ago
  • Bakersfield, CA
  • 90+ days ago

Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...

Remote Work

Demographic Data for Bakersfield, CA

Moving to Bakersfield, CA? Find some basic demographic data about Bakersfield, CA below.


Local
National
586,945
10,276
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Bakersfield, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bakersfield, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bakersfield, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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