Customer Service Jobs in Benicia, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Sales & Customer Service Associate
- Concord, CA (11 miles from Benicia, CA)
- 5 hours ago
- Concord, CA (11 miles from Benicia, CA)
- 5 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
1005 Customer Service Representative #7073
- Vacaville, CA (20 miles from Benicia, CA)
- 14 hours ago
- Vacaville, CA (20 miles from Benicia, CA)
- 14 hours ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Customer Service Representative - Patient Registration
- Pittsburg, CA (12 miles from Benicia, CA)
- 1 day ago
- Pittsburg, CA (12 miles from Benicia, CA)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- San Rafael, CA (22 miles from Benicia, CA)
- 2 days ago
- San Rafael, CA (22 miles from Benicia, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- San Pablo, CA (13 miles from Benicia, CA)
- 2 days ago
- San Pablo, CA (13 miles from Benicia, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Concord, CA (11 miles from Benicia, CA)
- 2 days ago
- Concord, CA (11 miles from Benicia, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Walnut Creek, CA (15 miles from Benicia, CA)
- 2 days ago
- Walnut Creek, CA (15 miles from Benicia, CA)
- 2 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Associate - Temporary
- Fairfield, CA (14 miles from Benicia, CA)
- 3 days ago
- Fairfield, CA (14 miles from Benicia, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative in Walnut Creek, CA
- Walnut Creek, CA (15 miles from Benicia, CA)
- 3 days ago
- Walnut Creek, CA (15 miles from Benicia, CA)
- 3 days ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
U-Box Customer Care Representative (CDL)
- San Rafael, CA (22 miles from Benicia, CA)
- 8 days ago
- San Rafael, CA (22 miles from Benicia, CA)
- 8 days ago
Compensation Range: 19 to 40 Hourly Location: 1205 Francisco Bl E, San Rafael, California 94901 United States of America Have you ever wished the open road could be your office? If so, then...
Customer Service Representative Weekdays, AM
- Concord, CA (11 miles from Benicia, CA)
- 8 days ago
- Concord, CA (11 miles from Benicia, CA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Fairfield, CA (14 miles from Benicia, CA)
- 12 days ago
- Fairfield, CA (14 miles from Benicia, CA)
- 12 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Personal Lines Customer Service Representative
- Walnut Creek, CA (15 miles from Benicia, CA)
- 18 days ago
- Walnut Creek, CA (15 miles from Benicia, CA)
- 18 days ago
How You Will Contribute: Handle a high volume of incoming phone calls and chat inquiries while maintaining excellent customer service....
Remote WorkCustomer Service Representative
- Castro Valley, CA (23 miles from Benicia, CA)
- 22 days ago
- Castro Valley, CA (23 miles from Benicia, CA)
- 22 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Benicia, CA
Moving to Benicia, CA? Find some basic demographic data about Benicia, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Benicia, CA
Highest Education Level
Customer Services in Benicia, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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