Customer Service Jobs in Berkeley, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispatcher / Reservation Agent / Customer Service Agent
- San Rafael, CA (14 miles from Berkeley, CA)
- 6 hours ago
- San Rafael, CA (14 miles from Berkeley, CA)
- 6 hours ago
North Bay Limousine service seeking a reservation agent/dispatcher/customer service specialist. This role is to serve as a communications liaison for all employees, clients and chauffeurs....
Customer Service Representative Panorama Baking
- San Francisco, CA (10 miles from Berkeley, CA)
- 6 hours ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 6 hours ago
PAN-O-RAMA artisan bakery is seeking a customer service representative to work in our offices in San Francisco....
Customer Service Representative
- Richmond, CA (8 miles from Berkeley, CA)
- 7 hours ago
- Richmond, CA (8 miles from Berkeley, CA)
- 7 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Pittsburg, CA (21 miles from Berkeley, CA)
- 20 hours ago
- Pittsburg, CA (21 miles from Berkeley, CA)
- 20 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
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Customer Service Representative (JB&A)
- San Rafael, CA (14 miles from Berkeley, CA)
- 1 day ago
- San Rafael, CA (14 miles from Berkeley, CA)
- 1 day ago
Come join us to stay true to our mission of delivering ONLY the best customer service!...
Customer Service Associate - Temporary
- Concord, CA (14 miles from Berkeley, CA)
- 1 day ago
- Concord, CA (14 miles from Berkeley, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- San Rafael, CA (14 miles from Berkeley, CA)
- 2 days ago
- San Rafael, CA (14 miles from Berkeley, CA)
- 2 days ago
Experience & Skills Req uirements: Customer service experience and 2 years experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate...
Part-time Customer Service Agent
- San Francisco, CA (10 miles from Berkeley, CA)
- 2 days ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 2 days ago
We offer a variety of jobs that fall under the umbrella of Customer Service Agent....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Berkeley, CA
- 2 days ago
- Berkeley, CA
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Oakland, CA (7 miles from Berkeley, CA)
- 2 days ago
- Oakland, CA (7 miles from Berkeley, CA)
- 2 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Walnut Creek, CA (10 miles from Berkeley, CA)
- 2 days ago
- Walnut Creek, CA (10 miles from Berkeley, CA)
- 2 days ago
Customer Service Specialists work closely with our Outside Sales Team and are expected to build lasting customer relationships....
- San Francisco, CA (10 miles from Berkeley, CA)
- 2 days ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 2 days ago
service role with a demonstrated track record of providing excellent customer care Team player that is also able to work independently Experience of customer service, building rapport over the telephone...
Senior Customer Service Representative
- Bay Point, CA (21 miles from Berkeley, CA)
- 2 days ago
- Bay Point, CA (21 miles from Berkeley, CA)
- 2 days ago
service representatives....
Customer Service Representative
- San Francisco, CA (10 miles from Berkeley, CA)
- 3 days ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 3 days ago
Position Overview: We are looking for a Customer Service Representative to join our team in our downtown San Francisco office....
- Millbrae, CA (20 miles from Berkeley, CA)
- 3 days ago
- Millbrae, CA (20 miles from Berkeley, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Berkeley, CA
Moving to Berkeley, CA? Find some basic demographic data about Berkeley, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Berkeley, CA
Highest Education Level
Customer Services in Berkeley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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