Customer Service Jobs in Berkeley, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- San Leandro, CA (12 miles from Berkeley, CA)
- 8 days ago
- San Leandro, CA (12 miles from Berkeley, CA)
- 8 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Pharmacy Customer Service Associate
- South San Francisco, CA (16 miles from Berkeley, CA)
- 2 hours ago
- South San Francisco, CA (16 miles from Berkeley, CA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- San Francisco, CA (10 miles from Berkeley, CA)
- 5 hours ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 5 hours ago
Back to results Customer Service Agent Branches & Operations Full-time San Francisco, CA, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative
- Emeryville, CA (2 miles from Berkeley, CA)
- 9 hours ago
- Emeryville, CA (2 miles from Berkeley, CA)
- 9 hours ago
Process purchase orders and manage order fulfillment, including backorder updates. Review project plans and support the quoting process....
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Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- San Francisco, CA (10 miles from Berkeley, CA)
- 1 day ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- San Francisco, CA (10 miles from Berkeley, CA)
- 1 day ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 1 day ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
- Millbrae, CA (20 miles from Berkeley, CA)
- 1 day ago
- Millbrae, CA (20 miles from Berkeley, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- San Rafael, CA (14 miles from Berkeley, CA)
- 1 day ago
- San Rafael, CA (14 miles from Berkeley, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Richmond, CA (8 miles from Berkeley, CA)
- 1 day ago
- North Richmond, CA (8 miles from Berkeley, CA)
- 1 day ago
Due to an internal promotion, we have an available opportunity as a fulltime Customer Service Representative to join our team!...
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- San Mateo, CA (20 miles from Berkeley, CA)
- 2 days ago
- San Mateo, CA (20 miles from Berkeley, CA)
- 2 days ago
Id : REQ_580364, Title : Retail Customer Experience Associate, Tysons Corner Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...060,...
- Daly City, CA (15 miles from Berkeley, CA)
- 4 days ago
- Daly City, CA (15 miles from Berkeley, CA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Part Time Customer Service Sales Associate
- San Francisco, CA (10 miles from Berkeley, CA)
- 4 days ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
Lead Retail Customer Service Associate
- San Leandro, CA (12 miles from Berkeley, CA)
- 4 days ago
- San Leandro, CA (12 miles from Berkeley, CA)
- 4 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkVeterinary Client Service Representative
- Walnut Creek, CA (10 miles from Berkeley, CA)
- 5 days ago
- Walnut Creek, CA (10 miles from Berkeley, CA)
- 5 days ago
JOB TITLE: Client Service Representative (CSR) Direct Supervisor: Department Leader Direct Reports: None Job Status: Non-Exempt SUMMARY: The job of a CSR is an essential part of the team at VCA...
Demographic Data for Berkeley, CA
Moving to Berkeley, CA? Find some basic demographic data about Berkeley, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Berkeley, CA
Highest Education Level
Customer Services in Berkeley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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