Customer Service Jobs in Brentwood, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pleasanton, CA (18 miles from Brentwood, CA)
- 1 day ago
- Pleasanton, CA (18 miles from Brentwood, CA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Pharmacy Customer Service Associate
- Lathrop, CA (23 miles from Brentwood, CA)
- 1 day ago
- Lathrop, CA (23 miles from Brentwood, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 5 days ago
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Veterinary Client Service Representative
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 6 days ago
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 6 days ago
JOB TITLE: Client Service Representative (CSR) Direct Supervisor: Department Leader Direct Reports: None Job Status: Non-Exempt SUMMARY: The job of a CSR is an essential part of the team at VCA...
Customer Service Agent (Onsite at Customer)
- Tracy, CA (24 miles from Brentwood, CA)
- 8 days ago
- Tracy, CA (24 miles from Brentwood, CA)
- 8 days ago
, service providers, and government agencies Provide exceptional customer service to both external and internal customers Ensure accurate and timely data entry into our operational system Communicate...
Customer Service Representative
- Dublin, CA (15 miles from Brentwood, CA)
- 9 days ago
- Dublin, CA (15 miles from Brentwood, CA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Complex Customer Care Representative - Concord, CA
- Concord, CA (16 miles from Brentwood, CA)
- 12 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 12 days ago
service experience Physician customer service group experience Experience with NICE Experience with health plan terminology The hourly range for this role is $16.88 to $33.22 per hour based on full-time...
Customer Service Associate - Full-time / Part-time
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 14 days ago
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 14 days ago
Customer Service Associate - Full-time / Part-time Rebel Convenience Stores 30 days ago Description Job Title: Customer Service Associate FLSA Classification: Non-Exempt (Hourly) Department: Operations...
Loss Prevention Customer Service Associate II
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 14 days ago
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Hayward, CA (24 miles from Brentwood, CA)
- 14 days ago
- Hayward, CA (24 miles from Brentwood, CA)
- 14 days ago
Customer Service Associate 3.7 3.7 out of 5 stars 691 Harder Road, Hayward, CA 94544 Starting hiring pay at: $20 As an important part of our team, Customer Service Associates impact all areas of the...
Retail Customer Service Associate
- Concord, CA (16 miles from Brentwood, CA)
- 18 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 18 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
Customer Service Representative
- Tracy, CA (24 miles from Brentwood, CA)
- 20 days ago
- Tracy, CA (24 miles from Brentwood, CA)
- 20 days ago
service process Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Job Requirements High school diploma or GED, or equivalent...
Customer Service Representative
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 22 days ago
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 22 days ago
Customer Service Specialists work closely with our Outside Sales Team and are expected to build lasting customer relationships....
Senior Customer Service Representative
- Bay Point, CA (12 miles from Brentwood, CA)
- 22 days ago
- Bay Point, CA (12 miles from Brentwood, CA)
- 22 days ago
service representatives....
Demographic Data for Brentwood, CA
Moving to Brentwood, CA? Find some basic demographic data about Brentwood, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brentwood, CA
Highest Education Level
Customer Services in Brentwood, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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