Customer Service Jobs in Brentwood, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Antioch, CA (7 miles from Brentwood, CA)
- 11 days ago
- Antioch, CA (7 miles from Brentwood, CA)
- 11 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Service Associate
- Concord, CA (16 miles from Brentwood, CA)
- 15 hours ago
- Concord, CA (16 miles from Brentwood, CA)
- 15 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
Pharmacy Customer Service Associate
- Stockton, CA (24 miles from Brentwood, CA)
- 1 day ago
- Stockton, CA (24 miles from Brentwood, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Tracy, CA (24 miles from Brentwood, CA)
- 1 day ago
- Tracy, CA (24 miles from Brentwood, CA)
- 1 day ago
service process Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Job Requirements High school diploma or GED, or equivalent...
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Customer Service Associate - Temporary
- Concord, CA (16 miles from Brentwood, CA)
- 2 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 4 days ago
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 4 days ago
Customer Service Specialists work closely with our Outside Sales Team and are expected to build lasting customer relationships....
- Antioch, CA (7 miles from Brentwood, CA)
- 4 days ago
- Antioch, CA (7 miles from Brentwood, CA)
- 4 days ago
Hourly rate: $24-27 DOE Additional shift diff for any hours worked between 12am-7am Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets...
Senior Customer Service Representative
- Bay Point, CA (12 miles from Brentwood, CA)
- 4 days ago
- Bay Point, CA (12 miles from Brentwood, CA)
- 4 days ago
service representatives....
Customer Service Representative
- Bay Point, CA (12 miles from Brentwood, CA)
- 9 days ago
- Bay Point, CA (12 miles from Brentwood, CA)
- 9 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative (Bilingual)
- Stockton, CA (24 miles from Brentwood, CA)
- 11 days ago
- Stockton, CA (24 miles from Brentwood, CA)
- 11 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Part-Time Customer Relations Specialist
- Concord, CA (16 miles from Brentwood, CA)
- 11 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 11 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Tracy, CA (24 miles from Brentwood, CA)
- 11 days ago
- Tracy, CA (24 miles from Brentwood, CA)
- 11 days ago
Benefits: Employee discounts Health insurance Opportunity for advancement Training & development FASTSIGNS #69101 is hiring for a Customer Service Representative with Outside Sales experience to join...
- Pleasanton, CA (18 miles from Brentwood, CA)
- 12 days ago
- Pleasanton, CA (18 miles from Brentwood, CA)
- 12 days ago
Minimum of two or more years of demonstrated experience in a customer service or closely related environment....
Home and Gift Customer Service Associate
- Concord, CA (16 miles from Brentwood, CA)
- 12 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 12 days ago
General Summary The Home & Gift Customer Service Associate/Merchandiser will assist customers, operate engraving equipment, define and implement a creative visual merchandising strategy for new...
Customer Service Representative
- Hayward, CA (24 miles from Brentwood, CA)
- 14 days ago
- Hayward, CA (24 miles from Brentwood, CA)
- 14 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Demographic Data for Brentwood, CA
Moving to Brentwood, CA? Find some basic demographic data about Brentwood, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brentwood, CA
Highest Education Level
Customer Services in Brentwood, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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