Customer Service Jobs in Brisbane, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 64 Jobs

Client Service Representative I/Floater

  • Castro Valley, CA (17 miles from Brisbane, CA)
  • 6 hours ago
  • Castro Valley, CA (17 miles from Brisbane, CA)
  • 6 hours ago

Our single point of contact model delivers outstanding customer service....

Client Service Representative, National Accounts

  • Walnut Creek, CA (22 miles from Brisbane, CA)
  • 1 day ago
  • Walnut Creek, CA (22 miles from Brisbane, CA)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Bilingual Customer Service Representative Cantonese-English - Full Time

  • San Francisco, CA (6 miles from Brisbane, CA)
  • 1 day ago
  • San Francisco, CA (6 miles from Brisbane, CA)
  • 1 day ago

As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....

Retail Customer Service Associate

  • San Mateo, CA (9 miles from Brisbane, CA)
  • 2 days ago
  • San Mateo, CA (9 miles from Brisbane, CA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • San Carlos, CA (15 miles from Brisbane, CA)
  • 3 days ago
  • San Carlos, CA (15 miles from Brisbane, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate I

  • San Francisco, CA (6 miles from Brisbane, CA)
  • 3 days ago
  • San Francisco, CA (6 miles from Brisbane, CA)
  • 3 days ago

Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today!...

Customer Service Representative

  • San Rafael, CA (20 miles from Brisbane, CA)
  • 3 days ago
  • San Rafael, CA (20 miles from Brisbane, CA)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • San Pablo, CA (20 miles from Brisbane, CA)
  • 3 days ago
  • San Pablo, CA (20 miles from Brisbane, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative I

  • Walnut Creek, CA (22 miles from Brisbane, CA)
  • 4 days ago
  • Walnut Creek, CA (22 miles from Brisbane, CA)
  • 4 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Client Service Representative in Walnut Creek, CA

  • Walnut Creek, CA (22 miles from Brisbane, CA)
  • 5 days ago
  • Walnut Creek, CA (22 miles from Brisbane, CA)
  • 5 days ago

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...

Airport Customer Service Agent

  • San Francisco, CA (6 miles from Brisbane, CA)
  • 6 days ago
  • San Francisco, CA (6 miles from Brisbane, CA)
  • 6 days ago

Airport Customer Service Agent San Francisco, CA 94128, USA Req #1392 Tuesday, July 16, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....

Retail Customer Experience Associate, Stanford Shopping Center - Full Time

  • Palo Alto, CA (22 miles from Brisbane, CA)
  • 6 days ago
  • Palo Alto, CA (22 miles from Brisbane, CA)
  • 6 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Cashier / Customer Service Representative

  • San Mateo, CA (9 miles from Brisbane, CA)
  • 6 days ago
  • San Mateo, CA (9 miles from Brisbane, CA)
  • 6 days ago

Were currently looking for a dependable and friendly Cashier / Customer Service Representative to join our team....

Customer Service Representative 1, #6541

  • San Carlos, CA (15 miles from Brisbane, CA)
  • 8 days ago
  • San Carlos, CA (15 miles from Brisbane, CA)
  • 8 days ago

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....

Lead Retail Customer Service Associate

  • Colma, CA (1 mile from Brisbane, CA)
  • 8 days ago
  • Colma, CA (1 mile from Brisbane, CA)
  • 8 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Demographic Data for Brisbane, CA

Moving to Brisbane, CA? Find some basic demographic data about Brisbane, CA below.


Local
National
4,836
262
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Brisbane, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brisbane, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brisbane, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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