Customer Service Jobs in Burbank, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative I
- City of Industry, CA (20 miles from Burbank, CA)
- 8 hours ago
- City of Industry, CA (20 miles from Burbank, CA)
- 8 hours ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
Customer Service Representative
- Culver City, CA (15 miles from Burbank, CA)
- 5 days ago
- Culver City, CA (15 miles from Burbank, CA)
- 5 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- City of Industry, CA (20 miles from Burbank, CA)
- 1 hour ago
- City of Industry, CA (20 miles from Burbank, CA)
- 1 hour ago
Provide feedback to management regarding current customer service processes and procedures; were always looking to get better!...
Remote WorkCustomer Service Representative
- Canoga Park, CA (17 miles from Burbank, CA)
- 8 hours ago
- Canoga Park, CA (17 miles from Burbank, CA)
- 8 hours ago
Service Center Canoga Park JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- La Puente, CA (24 miles from Burbank, CA)
- 8 hours ago
- La Puente, CA (24 miles from Burbank, CA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- La Puente, CA (24 miles from Burbank, CA)
- 8 hours ago
- La Puente, CA (24 miles from Burbank, CA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Beverly Hills, CA (10 miles from Burbank, CA)
- 11 hours ago
- Beverly Hills, CA (10 miles from Burbank, CA)
- 11 hours ago
WHO WE ARE The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors....
Customer Service Representative
- Azusa, CA (22 miles from Burbank, CA)
- 17 hours ago
- Azusa, CA (22 miles from Burbank, CA)
- 17 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Japanese Interpreter - Part-Time
- Los Angeles, CA (15 miles from Burbank, CA)
- 19 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 19 hours ago
Description Customer Service Representative Interpreter - Japanese Find your future at United!...
Customer Service Representative - Cantonese Interpreter - Part-Time
- Los Angeles, CA (15 miles from Burbank, CA)
- 19 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 19 hours ago
Description Customer Service Representative Interpreter - Cantonese Find your future at United!...
Retail Customer Service Associate
- Beverly Hills, CA (10 miles from Burbank, CA)
- 19 hours ago
- Beverly Hills, CA (10 miles from Burbank, CA)
- 19 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Agent- Air Import
- Hawthorne, CA (19 miles from Burbank, CA)
- 21 hours ago
- Hawthorne, CA (19 miles from Burbank, CA)
- 21 hours ago
For more information on the company, please visit our website: Scope of Position: Ensure the proper and timely movement of freight and information, while providing exceptional customer service within...
Customer Service Representative
- City of Industry, CA (12 miles from Burbank, CA)
- 21 hours ago
- City of Industry, CA (12 miles from Burbank, CA)
- 21 hours ago
ESSENTIAL JOB DUTIES The customer care concierge is responsible for interacting with customers to provide information in response to inquiries with the ability to deliver a superior "Wow" customer service...
Pharmacy Customer Service Associate
- Gardena, CA (21 miles from Burbank, CA)
- 1 day ago
- Gardena, CA (21 miles from Burbank, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Downey, CA (20 miles from Burbank, CA)
- 1 day ago
- Downey, CA (20 miles from Burbank, CA)
- 1 day ago
We're expanding our network and looking for a Customer Service Representative to assist with various tasks....
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Burbank, CA
Highest Education Level
Customer Services in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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