Customer Service Jobs in Burbank, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (15 miles from Burbank, CA)
- 2 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (15 miles from Burbank, CA)
- 2 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote Work
Veterinary Customer Service Representative
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA (15 miles from Burbank, CA)
- 8 days ago
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA (15 miles from Burbank, CA)
- 8 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Customer Service Representative
- Los Angeles, CA (15 miles from Burbank, CA)
- moments ago
- Los Angeles, CA (15 miles from Burbank, CA)
- moments ago
Requirements: Series 7 license 1 year of customer service experience within finance Understanding of based knowledge of financial planning concepts Inbound call experience...
Customer Service Representative
- Pasadena, CA (10 miles from Burbank, CA)
- 8 hours ago
- Pasadena, CA (10 miles from Burbank, CA)
- 8 hours ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Retail Customer Experience Associate, Northridge Fashion Center - Full Time
- Northridge, CA (14 miles from Burbank, CA)
- 9 hours ago
- Northridge, CA (14 miles from Burbank, CA)
- 9 hours ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Sales & Customer Service Associate
- Valencia, CA (22 miles from Burbank, CA)
- 16 hours ago
- Valencia, CA (22 miles from Burbank, CA)
- 16 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Pharmacy Customer Service Associate
- Whittier, CA (20 miles from Burbank, CA)
- 1 day ago
- Whittier, CA (20 miles from Burbank, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Valencia, CA (22 miles from Burbank, CA)
- 1 day ago
- Valencia, CA (22 miles from Burbank, CA)
- 1 day ago
Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required)....
Customer Service Associate - Temporary
- Tarzana, CA (13 miles from Burbank, CA)
- 1 day ago
- Tarzana, CA (13 miles from Burbank, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
We're seeking friendly, motivated, and solution-oriented Customer Service Representatives to join our growing team in Los Angeles....
Customer Service Representative
- Pasadena, CA (10 miles from Burbank, CA)
- 2 days ago
- Pasadena, CA (10 miles from Burbank, CA)
- 2 days ago
a Customer Service Representative....
Customer Service Representative
- Covina, CA (23 miles from Burbank, CA)
- 2 days ago
- Covina, CA (23 miles from Burbank, CA)
- 2 days ago
Grand Avenue, Covina, California 91724 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Airport Customer Service Agent CABUR - XU, 2627 N Hollywood Way, Burbank, California, United States of America Req #125 Wednesday, June 26, 2024 Job Summary As a customer service agent you are the first...
Airport Customer Service Agent - NK Burbank, CA, USA Req #1340 Tuesday, August 20, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....
Airport Customer Service Agent - UA Burbank, CA, USA Req #1652 Tuesday, August 20, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Burbank, CA
Highest Education Level
Customer Services in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »