Customer Service Jobs in Burlingame, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 65 Jobs

Retail Customer Service Associate

  • Fremont, CA (21 miles from Burlingame, CA)
  • moments ago
  • Fremont, CA (21 miles from Burlingame, CA)
  • moments ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Berkeley, CA (21 miles from Burlingame, CA)
  • 2 hours ago
  • Berkeley, CA (21 miles from Burlingame, CA)
  • 2 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • San Francisco, CA (14 miles from Burlingame, CA)
  • 8 hours ago
  • San Francisco, CA (14 miles from Burlingame, CA)
  • 8 hours ago

Basic computer skills and familiarity with customer service software. Good time management and ability to work independently....

Remote Work

Customer Service Representative

  • Sunnyvale, CA (22 miles from Burlingame, CA)
  • 12 hours ago
  • Sunnyvale, CA (22 miles from Burlingame, CA)
  • 12 hours ago

Experience: 1-3 years of customer service experience, preferably in the medical device, healthcare, or pharmaceutical industry....

Customer Service Associate

  • San Francisco, CA (14 miles from Burlingame, CA)
  • 13 hours ago
  • San Francisco, CA (14 miles from Burlingame, CA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Palo Alto, CA (14 miles from Burlingame, CA)
  • 21 hours ago
  • Palo Alto, CA (14 miles from Burlingame, CA)
  • 21 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

WANTED - Analog Photo Booth Technician & Customer Experience Associate

  • San Francisco, CA (14 miles from Burlingame, CA)
  • 1 day ago
  • San Francisco, CA (14 miles from Burlingame, CA)
  • 1 day ago

Do you have great customer service skills and enjoy helping people? If so, we want you to join our team at Photomatica Photo Booth Co!...

Part Time Customer Service Associate

  • San Francisco, CA (14 miles from Burlingame, CA)
  • 1 day ago
  • San Francisco, CA (14 miles from Burlingame, CA)
  • 1 day ago

Customer service and sales experience. Apply today and shift your career into drive for tomorrow!...

Amazon Locker+ Customer Service Associate

  • Palo Alto, CA (14 miles from Burlingame, CA)
  • 1 day ago
  • Palo Alto, CA (14 miles from Burlingame, CA)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President

  • Oakland, CA (16 miles from Burlingame, CA)
  • 2 days ago
  • Oakland, CA (16 miles from Burlingame, CA)
  • 2 days ago

Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....

Customer Support Associate

  • Oakland, CA (16 miles from Burlingame, CA)
  • 2 days ago
  • Oakland, CA (16 miles from Burlingame, CA)
  • 2 days ago

We're looking for... 2+ years in customer service or a fast-paced support environment in a variety of support channels Fluent in English (additional languages a plus)....

Remote Work

Customer Service Agent - SFO

  • San Francisco, CA (14 miles from Burlingame, CA)
  • 3 days ago
  • San Francisco, CA (14 miles from Burlingame, CA)
  • 3 days ago

Learn more about becoming a Customer S er vice Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Customer Service Associate - Temporary

  • Mountain View, CA (20 miles from Burlingame, CA)
  • 3 days ago
  • Mountain View, CA (20 miles from Burlingame, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Operations Assistant/Customer Service Representative

  • Redwood City, CA (10 miles from Burlingame, CA)
  • 3 days ago
  • Redwood City, CA (10 miles from Burlingame, CA)
  • 3 days ago

**Job Opportunity: Operations Assistant/Customer Service Representative (CSR)** Bayhill Equine is looking for a full-time Operations Assistant/Customer Service Representative (CSR) to join our team!...

Pharmacy Customer Service Associate

  • Pacifica, CA (6 miles from Burlingame, CA)
  • 5 days ago
  • Pacifica, CA (6 miles from Burlingame, CA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Burlingame, CA

Moving to Burlingame, CA? Find some basic demographic data about Burlingame, CA below.


Local
National
44,045
2,230
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Burlingame, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Burlingame, CA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burlingame, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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