Customer Service Jobs in Carlsbad, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 5 days ago
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 5 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkCustomer Service Representative
- San Marcos, CA (7 miles from Carlsbad, CA)
- 12 hours ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 12 hours ago
Our client is looking for a technical Customer Service Representative at a growing laser service house....
Retail Customer Service Associate
- San Clemente, CA (21 miles from Carlsbad, CA)
- 20 hours ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 20 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Oceanside, CA (11 miles from Carlsbad, CA)
- 1 day ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 1 day ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Service Representative I/II
- Temecula, CA (22 miles from Carlsbad, CA)
- 1 day ago
- Temecula, CA (22 miles from Carlsbad, CA)
- 1 day ago
In addition to the qualifications for Customer Service Representative I: Customer Service Representative II Knowledge of: Intermediate accounting principles....
If you have a passion for customer service and a genuine love for animals, we want to hear from you!...
SUMMARY Overview of the position Receive and answer incoming consumer calls as outlined by TTA requirements. Assist in handling consumer e-mails, letters and social media inquiries. Receive,...
Job duties include but are not limited to: Key accounts point of contact for customer service. Support role for trade compliance processes....
Part Time Customer Service Representative
- Temecula, CA (24 miles from Carlsbad, CA)
- 7 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- San Diego, CA (24 miles from Carlsbad, CA)
- 7 days ago
- San Diego, CA (24 miles from Carlsbad, CA)
- 7 days ago
Job Overview: Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction...
- Escondido, CA (16 miles from Carlsbad, CA)
- 7 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Customer Service Representative
- San Marcos, CA (7 miles from Carlsbad, CA)
- 7 days ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 7 days ago
Strong customer service skills are crucial as the Customer Service Representative is the initial contact for customers....
Job Overview: As a key member of the customer support department, you will be responsible for providing outstanding service to clients, resolving inquiries, and maintaining strong relationships....
Customer Service Representative - UniFirst
- Oceanside, CA (11 miles from Carlsbad, CA)
- 17 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 17 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Graveyard
- Poway, CA (18 miles from Carlsbad, CA)
- 18 days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 18 days ago
Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Carlsbad, CA
Highest Education Level
Customer Services in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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