Customer Service Jobs in Carlsbad, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 14 days ago
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 14 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote Work
Customer Service Representative
- Gentle Dental
- Carlsbad, CA
- 15 days ago
- Gentle Dental
- Carlsbad, CA
- 15 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Pharmacy Customer Service Associate
- Escondido, CA (16 miles from Carlsbad, CA)
- 15 hours ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Encinitas, CA (8 miles from Carlsbad, CA)
- 1 day ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Rcho Santa Fe, CA (10 miles from Carlsbad, CA)
- 2 days ago
- Rcho Santa Fe, CA (10 miles from Carlsbad, CA)
- 2 days ago
These are skills that our Customer Service Representatives gain and refine with each client/visitor interaction....
- Oceanside, CA (11 miles from Carlsbad, CA)
- 2 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oceanside, CA (11 miles from Carlsbad, CA)
- 3 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 3 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Service Representative - La Jolla University Town Center
- La Jolla, CA (20 miles from Carlsbad, CA)
- 3 days ago
- La Jolla, CA (20 miles from Carlsbad, CA)
- 3 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Client Service Representative Temecula
- Temecula, CA (24 miles from Carlsbad, CA)
- 3 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 3 days ago
One year of related experience required with customer service preferred....
- Oceanside, CA (11 miles from Carlsbad, CA)
- 5 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 5 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative I
- Temecula, CA (24 miles from Carlsbad, CA)
- 9 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 9 days ago
The Customer Service Representative position will promote and sell company brand in highly targeted verticals and provide customer service to existing and potential clients....
Customer Service Representative
- Temecula, CA (24 miles from Carlsbad, CA)
- 9 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 9 days ago
This range is estimated for a Customer Service Representative in Temecula, CA. Actual salary and benefits may differ based upon location....
Customer Service Representative
- Escondido, CA (16 miles from Carlsbad, CA)
- 14 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 14 days ago
Job Summary: Position requires excellent interpersonal and customer service skills....
Lead Sales & Customer Service Associate
- Encinitas, CA (8 miles from Carlsbad, CA)
- 16 days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 16 days ago
service skills....
Customer Service Representative, Full or Part Time
- Escondido, CA (16 miles from Carlsbad, CA)
- 16 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 16 days ago
Store 2708545: 1161 E Valley Pkwy, Escondido, California 92025 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carlsbad, CA
Highest Education Level
Customer Services in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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