Customer Service Jobs in Concord, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- San Francisco, CA (24 miles from Concord, CA)
- 45+ days ago
- San Francisco, CA (24 miles from Concord, CA)
- 45+ days ago
Customer service and sales experience. Apply today and shift your career into drive for tomorrow!...
WANTED - Analog Photo Booth Technician & Customer Experience Associate
- San Francisco, CA (24 miles from Concord, CA)
- 8 hours ago
- San Francisco, CA (24 miles from Concord, CA)
- 8 hours ago
Do you have great customer service skills and enjoy helping people? If so, we want you to join our team at Photomatica Photo Booth Co!...
Part Time Customer Service Associate
- San Francisco, CA (24 miles from Concord, CA)
- 9 hours ago
- San Francisco, CA (24 miles from Concord, CA)
- 9 hours ago
Customer service and sales experience. Apply today and shift your career into drive for tomorrow!...
Customer Service Representative
- Rio Vista, CA (21 miles from Concord, CA)
- 18 hours ago
- Rio Vista, CA (21 miles from Concord, CA)
- 18 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Full Time - Customer Service Associate - Tool Rental - Opening
- Concord, CA
- 20 hours ago
- Concord, CA
- 20 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President
- Oakland, CA (16 miles from Concord, CA)
- 1 day ago
- Oakland, CA (16 miles from Concord, CA)
- 1 day ago
Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....
- Oakland, CA (16 miles from Concord, CA)
- 1 day ago
- Oakland, CA (16 miles from Concord, CA)
- 1 day ago
We're looking for... 2+ years in customer service or a fast-paced support environment in a variety of support channels Fluent in English (additional languages a plus)....
Remote Work- San Francisco, CA (24 miles from Concord, CA)
- 2 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 2 days ago
Learn more about becoming a Customer S er vice Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Concord, CA
- 4 days ago
- Concord, CA
- 4 days ago
Id : REQ_552107, Title : Retail Customer Experience Associate, Lehigh Valley - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...103,...
- Oakland, CA (16 miles from Concord, CA)
- 5 days ago
- Oakland, CA (16 miles from Concord, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oakley, CA (21 miles from Concord, CA)
- 5 days ago
- Oakley, CA (21 miles from Concord, CA)
- 5 days ago
We are seeking a CSR Customer Service Representative to join our team!...
Customer Service Associate - Temporary
- Pittsburg, CA (6 miles from Concord, CA)
- 6 days ago
- Pittsburg, CA (6 miles from Concord, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Alameda, CA (18 miles from Concord, CA)
- 6 days ago
- Alameda, CA (18 miles from Concord, CA)
- 6 days ago
Insight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco....
Client Service Representative, Family Office
- San Francisco, CA (24 miles from Concord, CA)
- 8 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 8 days ago
The Role The Client Service Representative (CSR) will provide customer service and operational support to the Client Management Team....
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Concord, CA
Highest Education Level
Customer Services in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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