Customer Service Jobs in Concord, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Antioch, CA (11 miles from Concord, CA)
- 10 days ago
- Antioch, CA (11 miles from Concord, CA)
- 10 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative Panorama Baking
- San Francisco, CA (24 miles from Concord, CA)
- 15 hours ago
- San Francisco, CA (24 miles from Concord, CA)
- 15 hours ago
PAN-O-RAMA artisan bakery is seeking a customer service representative to work in our offices in San Francisco....
Customer Service Representative
- Richmond, CA (19 miles from Concord, CA)
- 15 hours ago
- Richmond, CA (19 miles from Concord, CA)
- 15 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Pittsburg, CA (6 miles from Concord, CA)
- 1 day ago
- Pittsburg, CA (6 miles from Concord, CA)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-time Customer Service Agent
- San Francisco, CA (24 miles from Concord, CA)
- 2 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 2 days ago
We offer a variety of jobs that fall under the umbrella of Customer Service Agent....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Berkeley, CA (14 miles from Concord, CA)
- 3 days ago
- Berkeley, CA (14 miles from Concord, CA)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Oakland, CA (16 miles from Concord, CA)
- 3 days ago
- Oakland, CA (16 miles from Concord, CA)
- 3 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Walnut Creek, CA (6 miles from Concord, CA)
- 3 days ago
- Walnut Creek, CA (6 miles from Concord, CA)
- 3 days ago
Customer Service Specialists work closely with our Outside Sales Team and are expected to build lasting customer relationships....
- San Francisco, CA (24 miles from Concord, CA)
- 3 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 3 days ago
service role with a demonstrated track record of providing excellent customer care Team player that is also able to work independently Experience of customer service, building rapport over the telephone...
- Antioch, CA (11 miles from Concord, CA)
- 3 days ago
- Antioch, CA (11 miles from Concord, CA)
- 3 days ago
Hourly rate: $24-27 DOE Additional shift diff for any hours worked between 12am-7am Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets...
Senior Customer Service Representative
- Bay Point, CA (6 miles from Concord, CA)
- 3 days ago
- Bay Point, CA (6 miles from Concord, CA)
- 3 days ago
service representatives....
Customer Service Representative
- San Francisco, CA (24 miles from Concord, CA)
- 3 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 3 days ago
Position Overview: We are looking for a Customer Service Representative to join our team in our downtown San Francisco office....
- Oakland, CA (16 miles from Concord, CA)
- 4 days ago
- Oakland, CA (16 miles from Concord, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Oakland, CA (16 miles from Concord, CA)
- 5 days ago
- Oakland, CA (16 miles from Concord, CA)
- 5 days ago
This role blends customer service, account management, and sales support in a fast-paced creative environment....
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Concord, CA
Highest Education Level
Customer Services in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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