Customer Service Jobs in Concord, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- San Leandro, CA (18 miles from Concord, CA)
- 9 days ago
- San Leandro, CA (18 miles from Concord, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Wire
- Union City, CA (24 miles from Concord, CA)
- moments ago
- Union City, CA (24 miles from Concord, CA)
- moments ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
NEW Airline Customer Service Agent - San Francisco, CA
- San Francisco, CA (24 miles from Concord, CA)
- moments ago
- San Francisco, CA (24 miles from Concord, CA)
- moments ago
Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful...
NEW Customer Service Agent SFO - Vietnamese/English Speakers
- San Francisco, CA (24 miles from Concord, CA)
- 1 hour ago
- San Francisco, CA (24 miles from Concord, CA)
- 1 hour ago
Pacific Aviation is hiring bilingual Airline Customer Service Agents fluent in Vietnamese and English to join our part-time team at San Francisco International Airport (SFO)....
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NEW Airline Customer Service Agent SFO - Japanese/English Speakers
- San Francisco, CA (24 miles from Concord, CA)
- 1 hour ago
- San Francisco, CA (24 miles from Concord, CA)
- 1 hour ago
Pacific Aviation is hiring bilingual Airline Customer Service Agents fluent in Japanese and English to join our part-time team at San Francisco International Airport (SFO)....
NEW Airline Customer Service Agent SFO - Chinese/English Speakers
- San Francisco, CA (24 miles from Concord, CA)
- 1 hour ago
- San Francisco, CA (24 miles from Concord, CA)
- 1 hour ago
Pacific Aviation is hiring bilingual Airline Customer Service Agents at San Francisco International Airport (SFO) to support international airline operations in a part-time role....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pleasanton, CA (23 miles from Concord, CA)
- 9 hours ago
- Pleasanton, CA (23 miles from Concord, CA)
- 9 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- San Francisco, CA (24 miles from Concord, CA)
- 13 hours ago
- San Francisco, CA (24 miles from Concord, CA)
- 13 hours ago
Back to results Customer Service Agent Branches & Operations Full-time San Francisco, CA, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative
- Emeryville, CA (16 miles from Concord, CA)
- 17 hours ago
- Emeryville, CA (16 miles from Concord, CA)
- 17 hours ago
Process purchase orders and manage order fulfillment, including backorder updates. Review project plans and support the quoting process....
- Brentwood, CA (16 miles from Concord, CA)
- 1 day ago
- Brentwood, CA (16 miles from Concord, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- San Francisco, CA (24 miles from Concord, CA)
- 1 day ago
- San Francisco, CA (24 miles from Concord, CA)
- 1 day ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Pharmacy Customer Service Associate
- Pleasanton, CA (23 miles from Concord, CA)
- 1 day ago
- Pleasanton, CA (23 miles from Concord, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Richmond, CA (19 miles from Concord, CA)
- 2 days ago
- North Richmond, CA (19 miles from Concord, CA)
- 2 days ago
Due to an internal promotion, we have an available opportunity as a fulltime Customer Service Representative to join our team!...
Retail Customer Experience Associate, Fairfield Solano - Full Time
- Fairfield, CA (22 miles from Concord, CA)
- 3 days ago
- Fairfield, CA (22 miles from Concord, CA)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Associate - Temporary
- Pleasant Hill, CA (3 miles from Concord, CA)
- 4 days ago
- Pleasant Hill, CA (3 miles from Concord, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Concord, CA
Highest Education Level
Customer Services in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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