Customer Service Jobs in Costa Mesa, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Entry Level Customer Service Associate
- Norwalk, CA (18 miles from Costa Mesa, CA)
- moments ago
- Norwalk, CA (18 miles from Costa Mesa, CA)
- moments ago
Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department....
Customer Service Representative
- Chino, CA (24 miles from Costa Mesa, CA)
- 1 hour ago
- Chino, CA (24 miles from Costa Mesa, CA)
- 1 hour ago
Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Customer Service Representative
- Placentia, CA (14 miles from Costa Mesa, CA)
- 2 hours ago
- Placentia, CA (14 miles from Costa Mesa, CA)
- 2 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Healthcare Customer Service Representative
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 5 hours ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 5 hours ago
One (1) to three (3) years of customer service experience required. Claims payor experience preferred, but not required....
- Lakewood, CA (17 miles from Costa Mesa, CA)
- 5 hours ago
- Lakewood, CA (17 miles from Costa Mesa, CA)
- 5 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Retail Customer Service Supervisor
- Yorba Linda, CA (15 miles from Costa Mesa, CA)
- 16 hours ago
- Yorba Linda, CA (15 miles from Costa Mesa, CA)
- 16 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 19 hours ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 19 hours ago
Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75-$29.00...
Customer Service Representative
- Laguna Beach, CA (11 miles from Costa Mesa, CA)
- 1 day ago
- Laguna Beach, CA (11 miles from Costa Mesa, CA)
- 1 day ago
Express Employment in Laguna hills is recruiting for an Evaluation to Hire Customer Service Representative position available for a bilingual/Spanish candidate (strongly suggested)....
Bilingual Spanish-Customer Service Representative - Healthcare
- Irvine, CA (10 miles from Costa Mesa, CA)
- 1 day ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 1 day ago
Bilingual Spanish-Customer Service Representative - Healthcare Irvine, CA 92604 Job Function: Call Center Job Number: 406395 Job Description Johnson Service Group (JSG) is seeking Customer Service Representative...
Remote WorkCustomer Service Representative (Bilingual- Spanish)
- Santa Ana, CA (5 miles from Costa Mesa, CA)
- 1 day ago
- Santa Ana, CA (5 miles from Costa Mesa, CA)
- 1 day ago
Customer Service Representatives are routinely cross-trained to assist in the Treasury and Customer Service Divisions three City Hall based sections: Municipal Utilities Services, Tax and Licensing,...
Customer Service Associate - Temporary
- Placentia, CA (14 miles from Costa Mesa, CA)
- 1 day ago
- Placentia, CA (14 miles from Costa Mesa, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Santa Ana, CA (5 miles from Costa Mesa, CA)
- 1 day ago
- Santa Ana, CA (5 miles from Costa Mesa, CA)
- 1 day ago
The candidate must have at least 2-3 years of experience in a customer service role, with excellent communication and problem-solving skills....
- Lakewood, CA (17 miles from Costa Mesa, CA)
- 2 days ago
- Lakewood, CA (17 miles from Costa Mesa, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Full Time Customer Service Associate
- Mission Viejo, CA (21 miles from Costa Mesa, CA)
- 2 days ago
- Mission Viejo, CA (21 miles from Costa Mesa, CA)
- 2 days ago
Were looking for a talented and driven Customer Service Associate to join our team and help us deliver the best to our valued customers. --- **Job Description:** As a Customer Service Associate, youll...
Demographic Data for Costa Mesa, CA
Moving to Costa Mesa, CA? Find some basic demographic data about Costa Mesa, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Costa Mesa, CA
Highest Education Level
Customer Services in Costa Mesa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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