Customer Service Jobs in Cupertino, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs

Retail Customer Service Associate

  • San Mateo, CA (22 miles from Cupertino, CA)
  • 15 hours ago
  • San Mateo, CA (22 miles from Cupertino, CA)
  • 15 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Store Support- Valley Fair

  • San Jose, CA (11 miles from Cupertino, CA)
  • 1 day ago
  • San Jose, CA (11 miles from Cupertino, CA)
  • 1 day ago

The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale....

Customer Service Associate

  • San Carlos, CA (16 miles from Cupertino, CA)
  • 1 day ago
  • San Carlos, CA (16 miles from Cupertino, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 1 day ago
  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Fremont, CA (19 miles from Cupertino, CA)
  • 1 day ago
  • Fremont, CA (19 miles from Cupertino, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part-time Customer Service Representative - On-site San Jose, CA

  • Fremont, CA (19 miles from Cupertino, CA)
  • 1 day ago
  • Fremont, CA (19 miles from Cupertino, CA)
  • 1 day ago

Overview The Customer Service On-Site Rep (VMI) - Vendor Managed Inventory provides customer service on-site at customer locations....

Customer Service Representative

  • San Jose, CA (11 miles from Cupertino, CA)
  • 2 days ago
  • San Jose, CA (11 miles from Cupertino, CA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Campbell, CA (7 miles from Cupertino, CA)
  • 2 days ago
  • Campbell, CA (7 miles from Cupertino, CA)
  • 2 days ago

Requirements: Series 7 license 1 year of customer service experience within finance Understanding of based knowledge of financial planning concepts Inbound calling experience...

Lead Retail Customer Service Associate

  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 2 days ago
  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 2 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Technical Support- Customer Service Agent

  • San Jose, CA (11 miles from Cupertino, CA)
  • 2 days ago
  • San Jose, CA (11 miles from Cupertino, CA)
  • 2 days ago

Job Description: At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate....

Customer Service Associate

  • Palo Alto, CA (10 miles from Cupertino, CA)
  • 3 days ago
  • Palo Alto, CA (10 miles from Cupertino, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 4 days ago
  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 4 days ago

We value individuals who are dedicated to providing outstanding customer service and contributing to a positive team environment....

Customer Service Representative

  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 4 days ago
  • Santa Clara, CA (8 miles from Cupertino, CA)
  • 4 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Veterinary Client Service Representative - Late Evenings

  • Campbell, CA (7 miles from Cupertino, CA)
  • 4 days ago
  • Campbell, CA (7 miles from Cupertino, CA)
  • 4 days ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Customer Service Representative

  • San Jose, CA (11 miles from Cupertino, CA)
  • 4 days ago
  • San Jose, CA (11 miles from Cupertino, CA)
  • 4 days ago

Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English....

Demographic Data for Cupertino, CA

Moving to Cupertino, CA? Find some basic demographic data about Cupertino, CA below.

Local
National
62,585
1,613
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Cupertino, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cupertino, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cupertino, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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