Customer Service Jobs in Elk Grove, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 50 Jobs

Customer Service Associate - Temporary

  • Lodi, CA (23 miles from Elk Grove, CA)
  • moments ago
  • Lodi, CA (23 miles from Elk Grove, CA)
  • moments ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Collision

  • McClellan, CA (16 miles from Elk Grove, CA)
  • 1 day ago
  • McClellan, CA (16 miles from Elk Grove, CA)
  • 1 day ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Part Time IFP PPO Customer Care Representative

  • El Dorado Hills, CA (20 miles from Elk Grove, CA)
  • 1 day ago
  • El Dorado Hills, CA (20 miles from Elk Grove, CA)
  • 1 day ago

service experience (especially phones) and a proven ability to meet performance standards Strong organizational skills Ability to work independently Ability to mentor others Ability to interpret the...

Retail Customer Service Supervisor

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 2 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 2 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Bilingual Customer Service Representative - Spanish-English

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 3 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 3 days ago

As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Customer Service Representative

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 3 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 3 days ago

As a Customer Service Representative working remotely in Sacramento, CA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Senior Customer Service Representative - Remote in CA

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 5 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 5 days ago

Any other assigned duties as delegated by the Customer Service Supervisor....

Remote Work

Customer Service Representative

  • Folsom, CA (17 miles from Elk Grove, CA)
  • 5 days ago
  • Folsom, CA (17 miles from Elk Grove, CA)
  • 5 days ago

Demonstration of good verbal, and written communication, customer service, time management, typing, and data entry skills....

Retail Customer Experience Associate, Old Orchard - Full Time

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 5 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 5 days ago

Id : REQ_565768, Title : Retail Customer Experience Associate, Old Orchard - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...465,...

Pharmacy Customer Service Associate

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 5 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Roseville, CA (20 miles from Elk Grove, CA)
  • 5 days ago
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative Wanted

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 5 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 5 days ago

VCA La Riviera in Sacramento, CA is seeking a Customer Service Representative to join our team. We are a small 2 doctor general practice hospital with big ideas!...

Client Service Representative

  • Fair Oaks, CA (14 miles from Elk Grove, CA)
  • 5 days ago
  • Fair Oaks, CA (14 miles from Elk Grove, CA)
  • 5 days ago

In this role, you will work closely with our clients and veterinarians to provide outstanding customer service and facilitate access to medical care for our patients....

Customer Care Representative I

  • Rancho Cordova, CA (11 miles from Elk Grove, CA)
  • 6 days ago
  • Rancho Cordova, CA (11 miles from Elk Grove, CA)
  • 6 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative

  • Sacramento, CA (13 miles from Elk Grove, CA)
  • 7 days ago
  • Sacramento, CA (13 miles from Elk Grove, CA)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Elk Grove, CA

Moving to Elk Grove, CA? Find some basic demographic data about Elk Grove, CA below.


Local
National
186,349
2,843
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Elk Grove, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elk Grove, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elk Grove, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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