Customer Service Jobs in Elk Grove, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 39 Jobs

Remote Customer Service Representative

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago

Pearl Interactive Network Remote Customer Service Representative in Sacramento , California Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Client Service Representative

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative with VCA Country Oaks

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago

Location: VCA Country Oaks Animal Hospital 4636 Fair Oaks Blvd, Sacramento, CA 95811 VCA Country Oaks is seeking a customer service representative to join our 5 doctor AAFP and Fear Free Certified Practice...

E-Commerce Customer Service Associate

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago

This role combines customer service expertise with e-commerce coordination to ensure seamless customer experiences across digital platforms....

Customer Service Representative

  • Galt, CA (12 miles from Elk Grove, CA)
  • 2 days ago
  • Galt, CA (12 miles from Elk Grove, CA)
  • 2 days ago

Our Culture Benefits Career Areas Events Search Jobs Current Associates d jobs Career Assistant The information you provide to the chatbot will be collected to improve your experience. Please read...

Retail Customer Service Associate

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 2 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Roseville, CA (20 miles from Elk Grove, CA)
  • 3 days ago
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 3 days ago

Service Center Roseville - Industrial S JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Service Representative

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 3 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 3 days ago

One (1) three (3) years of customer service experience, or administrative background preferred. Excellent communication and interpersonal skills....

Customer Service Sales Associate (Work from Home)

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 7 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 7 days ago

We're seeking a dynamic Customer Service Sales Associate to join our team and help us deliver outstanding service while driving sales and revenue growth....

Remote Work

Customer Service Associate

  • El Dorado Hills, CA (20 miles from Elk Grove, CA)
  • 8 days ago
  • El Dorado Hills, CA (20 miles from Elk Grove, CA)
  • 8 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Amazon Locker+ Customer Service Associate

  • Folsom, CA (17 miles from Elk Grove, CA)
  • 9 days ago
  • Folsom, CA (17 miles from Elk Grove, CA)
  • 9 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 10 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 10 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Customer Service Representative - Vallejo

  • Roseville, CA (20 miles from Elk Grove, CA)
  • 14 days ago
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 14 days ago

LOCAL MANUFACUTURER IN SOLANO COUNTY IS SEEKING A CUSTOMER SERVICE REPRESENTATIVE. THE POSITION PAYS $20.00 AN HOUR AND IS LONG TERM!...

Customer Service Representative/Dealer

  • Rancho Cordova, CA (11 miles from Elk Grove, CA)
  • 16 days ago
  • Rancho Cordova, CA (11 miles from Elk Grove, CA)
  • 16 days ago

Responsibilities As a Customer Service Representative: 1....

Sales & Customer Service Associate

  • El Dorado Hills, CA (20 miles from Elk Grove, CA)
  • 16 days ago
  • El Dorado Hills, CA (20 miles from Elk Grove, CA)
  • 16 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for Elk Grove, CA

Moving to Elk Grove, CA? Find some basic demographic data about Elk Grove, CA below.


Local
National
186,349
2,843
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Elk Grove, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elk Grove, CA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elk Grove, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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