Customer Service Jobs in Fontana, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Riverside, CA (7 miles from Fontana, CA)
- 12 hours ago
- Riverside, CA (7 miles from Fontana, CA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
This is a great opportunity to gain skill and knowledge in the field of Customer Service- Bilingual Customer Service Must be experienced in the following: 2 year of experience in customer service or...
Entry Level Customer Service Associate
- Riverside, CA (7 miles from Fontana, CA)
- 2 days ago
- Riverside, CA (7 miles from Fontana, CA)
- 2 days ago
Service Associate Work within a team and provide guidance if needed on their assigned accounts Entry Level Customer Service Associate Requirements: 1-2 years experience in a customer service or sales...
Customer Service Representative - 2nd Shift
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 4 days ago
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 4 days ago
Join Kelly Services as a Customer Service Representative in Rancho Cucamonga for a premium distributor facility!...
Pharmacy Customer Service Associate
- Highland, CA (15 miles from Fontana, CA)
- 4 days ago
- Highland, CA (15 miles from Fontana, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - 2nd Shift
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 4 days ago
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 4 days ago
Join Kelly Services as a Customer Service Representative in Rancho Cucamonga for a premium distributor facility!...
Customer Service Representative
- Redlands, CA (17 miles from Fontana, CA)
- 4 days ago
- Redlands, CA (17 miles from Fontana, CA)
- 4 days ago
Service Representative, Process Orders, Data Entry, Excel, Inbound, Troubleshoot, CSR, Customer service, Troubleshooting, Help desk, Customer support Additional Skills & Qualifications 3+ years of...
Customer Service Representative
- San Bernardino, CA (8 miles from Fontana, CA)
- 4 days ago
- San Bernardino, CA (8 miles from Fontana, CA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Eastvale, CA (15 miles from Fontana, CA)
- 4 days ago
- Eastvale, CA (15 miles from Fontana, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Riverside, CA (7 miles from Fontana, CA)
- 5 days ago
- Riverside, CA (7 miles from Fontana, CA)
- 5 days ago
you to join our team as a Customer Service Representative....
Customer Service Representative
- Corona, CA (16 miles from Fontana, CA)
- 5 days ago
- Corona, CA (16 miles from Fontana, CA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Eastvale, CA (15 miles from Fontana, CA)
- 6 days ago
- Eastvale, CA (15 miles from Fontana, CA)
- 6 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Part Time - Outlet Customer Service Associate - Flexible
- San Bernardino, CA (8 miles from Fontana, CA)
- 6 days ago
- San Bernardino, CA (8 miles from Fontana, CA)
- 6 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Bilingual Customer Service Associate
- Ontario, CA (12 miles from Fontana, CA)
- 6 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 6 days ago
Primary Objective of Position: As Bilingual Customer Service Associate, you will be the face and voice of our company, responsible for delivering excellent customer service experiences both in person...
Customer Service Representative
- Rialto, CA (2 miles from Fontana, CA)
- 7 days ago
- Rialto, CA (2 miles from Fontana, CA)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fontana, CA
Highest Education Level
Customer Services in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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