Customer Service Jobs in Fremont, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative I
- Walnut Creek, CA (21 miles from Fremont, CA)
- moments ago
- Walnut Creek, CA (21 miles from Fremont, CA)
- moments ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Lead Retail Customer Service Associate
- Santa Clara, CA (14 miles from Fremont, CA)
- moments ago
- Santa Clara, CA (14 miles from Fremont, CA)
- moments ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Technical Support- Customer Service Agent
- San Jose, CA (16 miles from Fremont, CA)
- moments ago
- San Jose, CA (16 miles from Fremont, CA)
- moments ago
Job Description: At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate....
Retail Customer Service Associate
- Cupertino, CA (19 miles from Fremont, CA)
- moments ago
- Cupertino, CA (19 miles from Fremont, CA)
- moments ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Palo Alto, CA (12 miles from Fremont, CA)
- 12 hours ago
- Palo Alto, CA (12 miles from Fremont, CA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative in Walnut Creek, CA
- Walnut Creek, CA (21 miles from Fremont, CA)
- 19 hours ago
- Walnut Creek, CA (21 miles from Fremont, CA)
- 19 hours ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
Customer Service Representative
- Santa Clara, CA (14 miles from Fremont, CA)
- 1 day ago
- Santa Clara, CA (14 miles from Fremont, CA)
- 1 day ago
We value individuals who are dedicated to providing outstanding customer service and contributing to a positive team environment....
Customer Service Representative
- Santa Clara, CA (14 miles from Fremont, CA)
- 1 day ago
- Santa Clara, CA (14 miles from Fremont, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Veterinary Client Service Representative - Late Evenings
- Campbell, CA (19 miles from Fremont, CA)
- 1 day ago
- Campbell, CA (19 miles from Fremont, CA)
- 1 day ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Customer Service Representative
- San Jose, CA (16 miles from Fremont, CA)
- 1 day ago
- San Jose, CA (16 miles from Fremont, CA)
- 1 day ago
Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English....
Airport Customer Service Agent
- San Jose, CA (16 miles from Fremont, CA)
- 1 day ago
- San Jose, CA (16 miles from Fremont, CA)
- 1 day ago
Airport Customer Service Agent San Jose, CA, USA Req #1568 Thursday, June 13, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....
Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA (12 miles from Fremont, CA)
- 1 day ago
- Palo Alto, CA (12 miles from Fremont, CA)
- 1 day ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Cashier / Customer Service Representative
- San Mateo, CA (18 miles from Fremont, CA)
- 2 days ago
- San Mateo, CA (18 miles from Fremont, CA)
- 2 days ago
Were currently looking for a dependable and friendly Cashier / Customer Service Representative to join our team....
Customer Service Representative
- Milpitas, CA (13 miles from Fremont, CA)
- 2 days ago
- Milpitas, CA (13 miles from Fremont, CA)
- 2 days ago
Customer Service Representative to provide excellent support to our customers....
Customer Service Representative 1, #6541
- San Carlos, CA (16 miles from Fremont, CA)
- 3 days ago
- San Carlos, CA (16 miles from Fremont, CA)
- 3 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Demographic Data for Fremont, CA
Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fremont, CA
Highest Education Level
Customer Services in Fremont, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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