Customer Service Jobs in Fresno, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Onsite
- Madera, CA (20 miles from Fresno, CA)
- 1 day ago
- Madera, CA (20 miles from Fresno, CA)
- 1 day ago
As our Customer Service Representative you will report to the Customer Service Manager from our Customer Care North America team....
Retail Customer Service Cashier
- Madera, CA (20 miles from Fresno, CA)
- 1 day ago
- Madera, CA (20 miles from Fresno, CA)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
['Circle K', '3.1', 'Customer Service Representative, Full or Part Time', 'Apply on employer site', '', 'Fresno, CA'][]...
Customer Service Representative
- Sanger, CA (22 miles from Fresno, CA)
- 7 days ago
- Sanger, CA (22 miles from Fresno, CA)
- 7 days ago
This customer service position is a part of the Sanger California facility team....
Customer service Representative (Sr; Loan Consultant-CA)
- Fresno, CA
- 7 days ago
- Fresno, CA
- 7 days ago
Ensure a high quality of customer service. All other duties as assigned....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Financial Center Client Service Representative
- Clovis, CA (6 miles from Fresno, CA)
- 12 days ago
- Clovis, CA (6 miles from Fresno, CA)
- 12 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and...
Service Center Fresno - N Milburn Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Customer Service Representative
- Clovis, CA (6 miles from Fresno, CA)
- 29 days ago
- Clovis, CA (6 miles from Fresno, CA)
- 29 days ago
Customer Service Representative KW Automotive North America Inc....
Lead Customer Service Representative
- Selma, CA (21 miles from Fresno, CA)
- 30+ days ago
- Selma, CA (21 miles from Fresno, CA)
- 30+ days ago
Store 2708755: 2790 Whitson Rd, Selma, California 93662 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Clovis, CA (6 miles from Fresno, CA)
- 30+ days ago
- Clovis, CA (6 miles from Fresno, CA)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Shield HealthCare is looking for a Customer Service Representative in our Fresno, CA office to assist our customers with their telephone orders....
The ideal candidate for this role will have experience in handling high-pressure customer service situations and a strong understanding of the importance of resolving issues calmly with clients....
Customer Service Representative Sales&Marketing Fresno, CA, US Full-time DESCRIPTION Netafim USA is a rapidly growing manufacturer of highly advanced irrigation systems....
Customer Service Representative
- Selma, CA (21 miles from Fresno, CA)
- 45+ days ago
- Selma, CA (21 miles from Fresno, CA)
- 45+ days ago
Store 2708755: 2790 Whitson Rd, Selma, California 93662 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Fresno, CA
Moving to Fresno, CA? Find some basic demographic data about Fresno, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fresno, CA
Highest Education Level
Customer Services in Fresno, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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