Customer Service Jobs in Fresno, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Service role has a wide list of responsibilities....
Retail Customer Experience Associate, Mall of Louisiana - Full Time
- Fresno, CA
- 1 day ago
- Fresno, CA
- 1 day ago
Id : REQ_564361, Title : Retail Customer Experience Associate, Mall of Louisiana - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...396,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Fresno, CA
- 1 day ago
- Fresno, CA
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier...
Customer Service Representative - Personal Lines - Fresno, CA
- Fresno, CA
- 3 days ago
- Fresno, CA
- 3 days ago
Customer Service Representative - Personal Lines - Fresno, CA A highly trusted and committed insurance brokerage with over 40 years in the business is searching for a customer-focused professional to...
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
POSITION: Customer Service Representative DEPARTMENT: Event Services REPORTS TO: Director Event Services FLSA STATUS: Part-Time, Non-Exempt SALARY: $16.50 Hourly LEGENDS & ASM GLOBAL Two powerhouse...
Service Center Fresno JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Experience Associate, Victoria Gardens - Full Time
- Fresno, CA
- 10 days ago
- Fresno, CA
- 10 days ago
Id : REQ_558246, Title : Retail Customer Experience Associate, Victoria Gardens - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...974,...
Customer Service Contract role- 3 to 5 months on-site: Fresno, CA The ideal candidate loves talking to people and proactively solving issues....
TITLE:SENIOR CUSTOMER SERVICE REPRESENTATIVE ABOUT THE JOB:Seeking an experienced Senior Customer Service Representative for a manufacturing company....
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Selma, CA (21 miles from Fresno, CA)
- 19 days ago
- Selma, CA (21 miles from Fresno, CA)
- 19 days ago
our team as a Customer Service Representative....
Demographic Data for Fresno, CA
Moving to Fresno, CA? Find some basic demographic data about Fresno, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fresno, CA
Highest Education Level
Customer Services in Fresno, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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