Customer Service Jobs in Garden Grove, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 182 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...

Remote Work
Affordable Animal Hospital Eagle Rock

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Service Representative

  • Cypress, CA (6 miles from Garden Grove, CA)
  • 12 hours ago
  • Cypress, CA (6 miles from Garden Grove, CA)
  • 12 hours ago

CUSTOMER SERVICE REPRESENTATIVE Location: Cypress, California Type: Contract Job #81242 APR has been engaged to identify a hardworking Customer Service Representative for one of our biggest clients...

Customer Service Representative

  • Carson, CA (19 miles from Garden Grove, CA)
  • 13 hours ago
  • Carson, CA (19 miles from Garden Grove, CA)
  • 13 hours ago

Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

North Campus and Northern Lights Bussing Customer Service Representative

  • Los Angeles, CA (22 miles from Garden Grove, CA)
  • 13 hours ago
  • Los Angeles, CA (22 miles from Garden Grove, CA)
  • 13 hours ago

Must be a fast learner, self-motivated with good customer service skills. Must commit to working a minimum of 4 - 5 UCLA Men's Basketball Games for Concessions....

Entry Level Customer Service Associate

  • Norwalk, CA (11 miles from Garden Grove, CA)
  • 1 day ago
  • Norwalk, CA (11 miles from Garden Grove, CA)
  • 1 day ago

Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department....

Customer Service Representative

  • Chino, CA (19 miles from Garden Grove, CA)
  • 1 day ago
  • Chino, CA (19 miles from Garden Grove, CA)
  • 1 day ago

Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....

Customer Service Representative

  • Placentia, CA (7 miles from Garden Grove, CA)
  • 1 day ago
  • Placentia, CA (7 miles from Garden Grove, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Healthcare Customer Service Representative

  • Anaheim, CA (4 miles from Garden Grove, CA)
  • 1 day ago
  • Anaheim, CA (4 miles from Garden Grove, CA)
  • 1 day ago

One (1) to three (3) years of customer service experience required. Claims payor experience preferred, but not required....

Customer Service Associate

  • Lakewood, CA (12 miles from Garden Grove, CA)
  • 1 day ago
  • Lakewood, CA (12 miles from Garden Grove, CA)
  • 1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Retail Customer Service Supervisor

  • Yorba Linda, CA (9 miles from Garden Grove, CA)
  • 2 days ago
  • Yorba Linda, CA (9 miles from Garden Grove, CA)
  • 2 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Lead Office/Customer Service Representative - Ambulatory - Full Time - Days -8hr Badillo

  • Covina, CA (21 miles from Garden Grove, CA)
  • 2 days ago
  • Covina, CA (21 miles from Garden Grove, CA)
  • 2 days ago

J ob S u mma r y The office/customer service lead is responsible for assisting with answering phone calls on an ad hoc basis as well as handle any calls needing further escalation....

Customer Service Representative

  • Anaheim, CA (4 miles from Garden Grove, CA)
  • 2 days ago
  • Anaheim, CA (4 miles from Garden Grove, CA)
  • 2 days ago

Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75-$29.00...

Customer Service Representative

  • Laguna Beach, CA (18 miles from Garden Grove, CA)
  • 2 days ago
  • Laguna Beach, CA (18 miles from Garden Grove, CA)
  • 2 days ago

Express Employment in Laguna hills is recruiting for an Evaluation to Hire Customer Service Representative position available for a bilingual/Spanish candidate (strongly suggested)....

Sales & Customer Service Associate

  • Los Angeles, CA (22 miles from Garden Grove, CA)
  • 2 days ago
  • Los Angeles, CA (22 miles from Garden Grove, CA)
  • 2 days ago

Sales & Customer Service Associate Job Locations US-CA-Granada Hills Job ID 2025-236746 Category Sales Customer Service and Support Location : Address 11852 1/2 Balboa Blvd....

Demographic Data for Garden Grove, CA

Moving to Garden Grove, CA? Find some basic demographic data about Garden Grove, CA below.

Local
National
174,409
3,657
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Garden Grove, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Garden Grove, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Garden Grove, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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