Customer Service Jobs in Goleta, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Showroom Customer Service Representative

  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 2 days ago
  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 2 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative

  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 3 days ago
  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Care Representative - IM

  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 4 days ago
  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 4 days ago

Utilize Zoom to provide efficient face-to-face customer service. Provide valuable feedback to the Product team based on client interactions....

Retail Customer Service Supervisor

  • Ventura, CA (24 miles from Goleta, CA)
  • 4 days ago
  • Ventura, CA (24 miles from Goleta, CA)
  • 4 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative (Onsite)

  • Ventura, CA (24 miles from Goleta, CA)
  • 5 days ago
  • Ventura, CA (24 miles from Goleta, CA)
  • 5 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Customer Service Representative

  • Ventura, CA (24 miles from Goleta, CA)
  • 6 days ago
  • Ventura, CA (24 miles from Goleta, CA)
  • 6 days ago

Job Type: Full-Time Customer Service - Minimum 1yr experience...

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Aviation Front Desk Customer Service Representative

  • Goleta, CA
  • 9 days ago
  • Goleta, CA
  • 9 days ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

Customer Care Representative

  • Santa Ynez, CA (21 miles from Goleta, CA)
  • 9 days ago
  • Santa Ynez, CA (21 miles from Goleta, CA)
  • 9 days ago

Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service...

Sales & Customer Service Associate

  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 18 days ago
  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 18 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Amazon Locker+ Customer Service Associate

  • Ventura, CA (24 miles from Goleta, CA)
  • 45+ days ago
  • Ventura, CA (24 miles from Goleta, CA)
  • 45+ days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Ventura, CA (24 miles from Goleta, CA)
  • 45+ days ago
  • Ventura, CA (24 miles from Goleta, CA)
  • 45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Ventura, CA (24 miles from Goleta, CA)
  • 45+ days ago
  • Ventura, CA (24 miles from Goleta, CA)
  • 45+ days ago

Store 2705212: 11051 Citrus Dr, Ventura, California 93004 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 90+ days ago
  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Care Representative

  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 90+ days ago
  • Santa Barbara, CA (4 miles from Goleta, CA)
  • 90+ days ago

Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...

Remote Work

Demographic Data for Goleta, CA

Moving to Goleta, CA? Find some basic demographic data about Goleta, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Goleta, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Goleta, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Goleta, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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