Customer Service Jobs in Hawthorne, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 148 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...

Remote Work
Affordable Animal Hospital Eagle Rock

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Accounts Advisor

  • Inglewood, CA (3 miles from Hawthorne, CA)
  • 9 days ago
  • Inglewood, CA (3 miles from Hawthorne, CA)
  • 9 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Customer Service Representative

  • Pasadena, CA (20 miles from Hawthorne, CA)
  • 3 hours ago
  • Pasadena, CA (20 miles from Hawthorne, CA)
  • 3 hours ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Associate

  • Cypress, CA (18 miles from Hawthorne, CA)
  • 3 hours ago
  • Cypress, CA (18 miles from Hawthorne, CA)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Cypress, CA (18 miles from Hawthorne, CA)
  • 3 hours ago
  • Cypress, CA (18 miles from Hawthorne, CA)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative/Inside Sales Representative

  • Long Beach, CA (7 miles from Hawthorne, CA)
  • 6 hours ago
  • Long Beach, CA (7 miles from Hawthorne, CA)
  • 6 hours ago

Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...

Pharmacy Customer Service Associate

  • Whittier, CA (19 miles from Hawthorne, CA)
  • 18 hours ago
  • Whittier, CA (19 miles from Hawthorne, CA)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative & Order Management Specialist

  • Torrance, CA (5 miles from Hawthorne, CA)
  • 18 hours ago
  • Torrance, CA (5 miles from Hawthorne, CA)
  • 18 hours ago

Customer Service & Order Managment Specialist Date: 04/14/2025 Job Grade: Business Unit: Lotus Department: Customer Service & Order Management Specialist Location: Torrance, CA Report to: Operations...

Customer Service Agent - LAX Airport

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 19 hours ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 19 hours ago

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent....

Customer Service Representative

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 20 hours ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 20 hours ago

We're seeking friendly, motivated, and solution-oriented Customer Service Representatives to join our growing team in Los Angeles....

National Customer Service Representative

  • Long Beach, CA (7 miles from Hawthorne, CA)
  • 1 day ago
  • Long Beach, CA (7 miles from Hawthorne, CA)
  • 1 day ago

Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year. **Academy Fire Life Safety is seeking National Customer Service Representatives!...

Customer Service Representative

  • Pasadena, CA (20 miles from Hawthorne, CA)
  • 2 days ago
  • Pasadena, CA (20 miles from Hawthorne, CA)
  • 2 days ago

a Customer Service Representative....

Airport Customer Service Agent

  • Burbank, CA (19 miles from Hawthorne, CA)
  • 2 days ago
  • Burbank, CA (19 miles from Hawthorne, CA)
  • 2 days ago

Airport Customer Service Agent CABUR - XU, 2627 N Hollywood Way, Burbank, California, United States of America Req #125 Wednesday, June 26, 2024 Job Summary As a customer service agent you are the first...

Airport Customer Service Agent - NK

  • Burbank, CA (19 miles from Hawthorne, CA)
  • 2 days ago
  • Burbank, CA (19 miles from Hawthorne, CA)
  • 2 days ago

Airport Customer Service Agent - NK Burbank, CA, USA Req #1340 Tuesday, August 20, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....

Demographic Data for Hawthorne, CA

Moving to Hawthorne, CA? Find some basic demographic data about Hawthorne, CA below.

Local
National
97,653
1,400
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Hawthorne, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hawthorne, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hawthorne, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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