Customer Service Jobs in Hayward, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative I/Floater
- Castro Valley, CA (5 miles from Hayward, CA)
- 11 hours ago
- Castro Valley, CA (5 miles from Hayward, CA)
- 11 hours ago
Our single point of contact model delivers outstanding customer service....
Customer Service Representative, Collision
- Sunnyvale, CA (19 miles from Hayward, CA)
- 12 hours ago
- Sunnyvale, CA (19 miles from Hayward, CA)
- 12 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
- Bay Point, CA (24 miles from Hayward, CA)
- 1 day ago
- Bay Point, CA (24 miles from Hayward, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Walnut Creek, CA (13 miles from Hayward, CA)
- 1 day ago
- Walnut Creek, CA (13 miles from Hayward, CA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Bilingual Customer Service Representative Cantonese-English - Full Time
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....
Sales & Customer Service Associate
- Concord, CA (19 miles from Hayward, CA)
- 2 days ago
- Concord, CA (19 miles from Hayward, CA)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Associate
- San Mateo, CA (14 miles from Hayward, CA)
- 2 days ago
- San Mateo, CA (14 miles from Hayward, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Store Support- Valley Fair
- San Jose, CA (24 miles from Hayward, CA)
- 2 days ago
- San Jose, CA (24 miles from Hayward, CA)
- 2 days ago
The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale....
- San Carlos, CA (15 miles from Hayward, CA)
- 3 days ago
- San Carlos, CA (15 miles from Hayward, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Santa Clara, CA (23 miles from Hayward, CA)
- 3 days ago
- Santa Clara, CA (23 miles from Hayward, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Fremont, CA (8 miles from Hayward, CA)
- 3 days ago
- Fremont, CA (8 miles from Hayward, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Registration
- Pittsburg, CA (24 miles from Hayward, CA)
- 3 days ago
- Pittsburg, CA (24 miles from Hayward, CA)
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Part-time Customer Service Representative - On-site San Jose, CA
- Fremont, CA (8 miles from Hayward, CA)
- 3 days ago
- Fremont, CA (8 miles from Hayward, CA)
- 3 days ago
Overview The Customer Service On-Site Rep (VMI) - Vendor Managed Inventory provides customer service on-site at customer locations....
Customer Experience Associate I
- San Francisco, CA (19 miles from Hayward, CA)
- 3 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 3 days ago
Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today!...
INR Customer Care Representative
- Pleasanton, CA (12 miles from Hayward, CA)
- 3 days ago
- Pleasanton, CA (12 miles from Hayward, CA)
- 3 days ago
You're the right fit if: Youve acquired 1+ years of experience in customer service experience in a call center is preferred....
Demographic Data for Hayward, CA
Moving to Hayward, CA? Find some basic demographic data about Hayward, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hayward, CA
Highest Education Level
Customer Services in Hayward, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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