Customer Service Jobs in Irvine, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative I
- City of Industry, CA (23 miles from Irvine, CA)
- 7 hours ago
- City of Industry, CA (23 miles from Irvine, CA)
- 7 hours ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer Service Representative
- City of Industry, CA (23 miles from Irvine, CA)
- 1 hour ago
- City of Industry, CA (23 miles from Irvine, CA)
- 1 hour ago
Provide feedback to management regarding current customer service processes and procedures; were always looking to get better!...
Remote WorkCustomer Service Representative
- Diamond Bar, CA (17 miles from Irvine, CA)
- 7 hours ago
- Diamond Bar, CA (17 miles from Irvine, CA)
- 7 hours ago
Update customer information in the customer service database during and after each contact....
- La Puente, CA (22 miles from Irvine, CA)
- 8 hours ago
- La Puente, CA (22 miles from Irvine, CA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fullerton, CA (12 miles from Irvine, CA)
- 8 hours ago
- Fullerton, CA (12 miles from Irvine, CA)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- La Puente, CA (22 miles from Irvine, CA)
- 8 hours ago
- La Puente, CA (22 miles from Irvine, CA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- La Habra, CA (17 miles from Irvine, CA)
- 8 hours ago
- La Habra, CA (17 miles from Irvine, CA)
- 8 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative/Accounting Assistant
- Lake Elsinore, CA (21 miles from Irvine, CA)
- 11 hours ago
- Lake Elsinore, CA (21 miles from Irvine, CA)
- 11 hours ago
Willing to work as a team Strong customer service skills and ability to develop strong relationships. Knowledge of principles and processes for providing customer service....
Customer Service Representative
- Fullerton, CA (12 miles from Irvine, CA)
- 15 hours ago
- Fullerton, CA (12 miles from Irvine, CA)
- 15 hours ago
Customer Service: Delivering best in class service to all patients and clients with professional and proactive approach....
Customer Service Representative
- Lake Elsinore, CA (21 miles from Irvine, CA)
- 17 hours ago
- Lake Elsinore, CA (21 miles from Irvine, CA)
- 17 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Anaheim, CA (13 miles from Irvine, CA)
- 20 hours ago
- Anaheim, CA (13 miles from Irvine, CA)
- 20 hours ago
Performs a variety of clerical and customer service work in providing support to the hospital....
Full job description Customer Service Call Center is Looking for Motivated Professionals! We are seeking highly motivated Customer Care associates!...
Customer Service Representative
- San Juan Capistrano, CA (16 miles from Irvine, CA)
- 1 day ago
- San Juan Capistrano, CA (16 miles from Irvine, CA)
- 1 day ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
We are seeking a Retail Customer Service Representative who is looking to become an integral part of our retail marketing and lead generation team....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Irvine, CA
Highest Education Level
Customer Services in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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