Customer Service Jobs in Laguna Niguel, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Yorba Linda, CA (23 miles from Laguna Niguel, CA)
- 5 hours ago
- Yorba Linda, CA (23 miles from Laguna Niguel, CA)
- 5 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 8 hours ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 8 hours ago
Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75-$29.00...
Express Employment in Laguna hills is recruiting for an Evaluation to Hire Customer Service Representative position available for a bilingual/Spanish candidate (strongly suggested)....
Customer Service Representative
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 13 hours ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 13 hours ago
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative....
Bilingual Spanish-Customer Service Representative - Healthcare
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 14 hours ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 14 hours ago
Bilingual Spanish-Customer Service Representative - Healthcare Irvine, CA 92604 Job Function: Call Center Job Number: 406395 Job Description Johnson Service Group (JSG) is seeking Customer Service Representative...
Remote WorkCustomer Service Representative (Bilingual- Spanish)
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 22 hours ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 22 hours ago
Customer Service Representatives are routinely cross-trained to assist in the Treasury and Customer Service Divisions three City Hall based sections: Municipal Utilities Services, Tax and Licensing,...
Customer Service Associate - Temporary
- Placentia, CA (23 miles from Laguna Niguel, CA)
- 1 day ago
- Placentia, CA (23 miles from Laguna Niguel, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 1 day ago
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 1 day ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 1 day ago
The candidate must have at least 2-3 years of experience in a customer service role, with excellent communication and problem-solving skills....
Full Time Customer Service Associate
- Mission Viejo, CA (13 miles from Laguna Niguel, CA)
- 2 days ago
- Mission Viejo, CA (13 miles from Laguna Niguel, CA)
- 2 days ago
Were looking for a talented and driven Customer Service Associate to join our team and help us deliver the best to our valued customers. --- **Job Description:** As a Customer Service Associate, youll...
Customer Service Representative
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 2 days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 2 days ago
Full job description Customer Service Call Center is Looking for Motivated Professionals! We are seeking highly motivated Customer Care associates!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service II - Exchanges & returns
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 2 days ago
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 2 days ago
The anticipated posting closing date is on or around 3/5/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this...
Customer Service Representative
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 2 days ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 2 days ago
Seeking a proactive, detail-oriented Customer Service Representative in Anaheim, CA for a contract opportunity....
Customer Service Representative
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 2 days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 2 days ago
Job Summary: The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of the company's...
Demographic Data for Laguna Niguel, CA
Moving to Laguna Niguel, CA? Find some basic demographic data about Laguna Niguel, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Laguna Niguel, CA
Highest Education Level
Customer Services in Laguna Niguel, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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