Customer Service Jobs in Lake Forest, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 94 Jobs

Customer Service Representative

  • Chino, CA (24 miles from Lake Forest, CA)
  • 22 hours ago
  • Chino, CA (24 miles from Lake Forest, CA)
  • 22 hours ago

Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....

Customer Service Representative

  • Placentia, CA (21 miles from Lake Forest, CA)
  • 23 hours ago
  • Placentia, CA (21 miles from Lake Forest, CA)
  • 23 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Healthcare Customer Service Representative

  • Anaheim, CA (22 miles from Lake Forest, CA)
  • 1 day ago
  • Anaheim, CA (22 miles from Lake Forest, CA)
  • 1 day ago

One (1) to three (3) years of customer service experience required. Claims payor experience preferred, but not required....

Retail Customer Service Supervisor

  • Yorba Linda, CA (20 miles from Lake Forest, CA)
  • 1 day ago
  • Yorba Linda, CA (20 miles from Lake Forest, CA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Anaheim, CA (22 miles from Lake Forest, CA)
  • 1 day ago
  • Anaheim, CA (22 miles from Lake Forest, CA)
  • 1 day ago

Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75-$29.00...

Customer Service Representative

  • Laguna Beach, CA (5 miles from Lake Forest, CA)
  • 1 day ago
  • Laguna Beach, CA (5 miles from Lake Forest, CA)
  • 1 day ago

Express Employment in Laguna hills is recruiting for an Evaluation to Hire Customer Service Representative position available for a bilingual/Spanish candidate (strongly suggested)....

Bilingual Spanish-Customer Service Representative - Healthcare

  • Irvine, CA (10 miles from Lake Forest, CA)
  • 1 day ago
  • Irvine, CA (10 miles from Lake Forest, CA)
  • 1 day ago

Bilingual Spanish-Customer Service Representative - Healthcare Irvine, CA 92604 Job Function: Call Center Job Number: 406395 Job Description Johnson Service Group (JSG) is seeking Customer Service Representative...

Remote Work

Customer Service Representative (Bilingual- Spanish)

  • Santa Ana, CA (13 miles from Lake Forest, CA)
  • 2 days ago
  • Santa Ana, CA (13 miles from Lake Forest, CA)
  • 2 days ago

Customer Service Representatives are routinely cross-trained to assist in the Treasury and Customer Service Divisions three City Hall based sections: Municipal Utilities Services, Tax and Licensing,...

Customer Service Associate - Temporary

  • Placentia, CA (21 miles from Lake Forest, CA)
  • 2 days ago
  • Placentia, CA (21 miles from Lake Forest, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Costa Mesa, CA (12 miles from Lake Forest, CA)
  • 2 days ago
  • Costa Mesa, CA (12 miles from Lake Forest, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Santa Ana, CA (13 miles from Lake Forest, CA)
  • 2 days ago
  • Santa Ana, CA (13 miles from Lake Forest, CA)
  • 2 days ago

The candidate must have at least 2-3 years of experience in a customer service role, with excellent communication and problem-solving skills....

Full Time Customer Service Associate

  • Mission Viejo, CA (9 miles from Lake Forest, CA)
  • 3 days ago
  • Mission Viejo, CA (9 miles from Lake Forest, CA)
  • 3 days ago

Were looking for a talented and driven Customer Service Associate to join our team and help us deliver the best to our valued customers. --- **Job Description:** As a Customer Service Associate, youll...

Customer Service Representative

  • Irvine, CA (10 miles from Lake Forest, CA)
  • 3 days ago
  • Irvine, CA (10 miles from Lake Forest, CA)
  • 3 days ago

Full job description Customer Service Call Center is Looking for Motivated Professionals! We are seeking highly motivated Customer Care associates!...

Customer Service Associate

  • Laguna Niguel, CA (5 miles from Lake Forest, CA)
  • 3 days ago
  • Laguna Niguel, CA (5 miles from Lake Forest, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service II - Exchanges & returns

  • Costa Mesa, CA (12 miles from Lake Forest, CA)
  • 3 days ago
  • Costa Mesa, CA (12 miles from Lake Forest, CA)
  • 3 days ago

The anticipated posting closing date is on or around 3/5/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this...

Demographic Data for Lake Forest, CA

Moving to Lake Forest, CA? Find some basic demographic data about Lake Forest, CA below.

Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Lake Forest, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lake Forest, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lake Forest, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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