Customer Service Jobs in Lathrop, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Associate - Temporary

  • Lodi, CA (23 miles from Lathrop, CA)
  • 3 hours ago
  • Lodi, CA (23 miles from Lathrop, CA)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Ripon, CA (11 miles from Lathrop, CA)
  • 1 day ago
  • Ripon, CA (11 miles from Lathrop, CA)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Specialist

  • Stockton, CA (10 miles from Lathrop, CA)
  • 20 days ago
  • Stockton, CA (10 miles from Lathrop, CA)
  • 20 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Manteca, CA (7 miles from Lathrop, CA)
  • 26 days ago
  • Manteca, CA (7 miles from Lathrop, CA)
  • 26 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Tracy, CA (10 miles from Lathrop, CA)
  • 27 days ago
  • Tracy, CA (10 miles from Lathrop, CA)
  • 27 days ago

part of our World-Class Customer Service Operation!...

Remote Work

Customer Service Agent (Onsite at Customer)

  • Tracy, CA (10 miles from Lathrop, CA)
  • 27 days ago
  • Tracy, CA (10 miles from Lathrop, CA)
  • 27 days ago

, service providers, and government agencies Provide exceptional customer service to both external and internal customers Ensure accurate and timely data entry into our operational system Communicate...

Customer Service Representative

  • Modesto, CA (19 miles from Lathrop, CA)
  • 28 days ago
  • Modesto, CA (19 miles from Lathrop, CA)
  • 28 days ago

Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Reservationist & Customer Service Representative (Part Time)

  • Modesto, CA (19 miles from Lathrop, CA)
  • 30+ days ago
  • Modesto, CA (19 miles from Lathrop, CA)
  • 30+ days ago

We are seeking friendly, customer service-oriented people who are dedicated to safety....

Customer Service Representative

  • Lodi, CA (23 miles from Lathrop, CA)
  • 30+ days ago
  • Lodi, CA (23 miles from Lathrop, CA)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Modesto, CA (19 miles from Lathrop, CA)
  • 30+ days ago
  • Modesto, CA (19 miles from Lathrop, CA)
  • 30+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Reservationist & Customer Service Representative

  • Modesto, CA (19 miles from Lathrop, CA)
  • 30+ days ago
  • Modesto, CA (19 miles from Lathrop, CA)
  • 30+ days ago

We are seeking friendly, customer service-oriented people who are dedicated to safety....

Customer Service Representative

  • Stockton, CA (14 miles from Lathrop, CA)
  • 45+ days ago
  • Stockton, CA (14 miles from Lathrop, CA)
  • 45+ days ago

Job ID: 507706 Non-Exempt Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North...

Customer Service Representative

  • Stockton, CA (10 miles from Lathrop, CA)
  • 45+ days ago
  • Stockton, CA (10 miles from Lathrop, CA)
  • 45+ days ago

Service Center Stockton - N Wilson JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Experience Associate - Future Opportunities - Monteregie-Estrie - Part Time

  • Tracy, CA (10 miles from Lathrop, CA)
  • 90+ days ago
  • Tracy, CA (10 miles from Lathrop, CA)
  • 90+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative ( REMOTE WORK )

  • Lodi, CA (23 miles from Lathrop, CA)
  • 90+ days ago
  • Lodi, CA (23 miles from Lathrop, CA)
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Demographic Data for Lathrop, CA

Moving to Lathrop, CA? Find some basic demographic data about Lathrop, CA below.


Local
National
29,065
434
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lathrop, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lathrop, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lathrop, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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