Customer Service Jobs in Los Angeles, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA
- 2 days ago
- Liberty Mutual Insurance
- Los Angeles, CA
- 2 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote Work
Veterinary Customer Service Representative
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA
- 8 days ago
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA
- 8 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Requirements: Series 7 license 1 year of customer service experience within finance Understanding of based knowledge of financial planning concepts Inbound call experience...
Customer Service Representative
- Anaheim, CA (18 miles from Los Angeles, CA)
- 2 hours ago
- Anaheim, CA (18 miles from Los Angeles, CA)
- 2 hours ago
Seeking a proactive, detail-oriented Customer Service Representative in Anaheim, CA for a contract opportunity....
Customer Service Representative
- Pasadena, CA (13 miles from Los Angeles, CA)
- 9 hours ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 9 hours ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
- Cypress, CA (16 miles from Los Angeles, CA)
- 9 hours ago
- Cypress, CA (16 miles from Los Angeles, CA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cypress, CA (16 miles from Los Angeles, CA)
- 9 hours ago
- Cypress, CA (16 miles from Los Angeles, CA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 12 hours ago
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 12 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative/Inside Sales Representative
- Long Beach, CA (10 miles from Los Angeles, CA)
- 12 hours ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 12 hours ago
Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...
Pharmacy Customer Service Associate
- Whittier, CA (12 miles from Los Angeles, CA)
- 1 day ago
- Whittier, CA (12 miles from Los Angeles, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative & Order Management Specialist
- Torrance, CA (10 miles from Los Angeles, CA)
- 1 day ago
- Torrance, CA (10 miles from Los Angeles, CA)
- 1 day ago
Customer Service & Order Managment Specialist Date: 04/14/2025 Job Grade: Business Unit: Lotus Department: Customer Service & Order Management Specialist Location: Torrance, CA Report to: Operations...
We're seeking friendly, motivated, and solution-oriented Customer Service Representatives to join our growing team in Los Angeles....
National Customer Service Representative
- Long Beach, CA (10 miles from Los Angeles, CA)
- 1 day ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 1 day ago
Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year. **Academy Fire Life Safety is seeking National Customer Service Representatives!...
Veterinary Client Service Representative
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 1 day ago
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 1 day ago
The Garden Grove Dog and Cat Hospital is looking for a Full-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Veterinary Client Service Representative - Part-Time
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 1 day ago
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 1 day ago
The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Los Angeles, CA
Highest Education Level
Customer Services in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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