Customer Service Jobs in Los Angeles, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 161 Jobs

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...

Remote Work

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Service Representative

  • Los Angeles, CA
  • moments ago
  • Los Angeles, CA
  • moments ago

Requirements: Series 7 license 1 year of customer service experience within finance Understanding of based knowledge of financial planning concepts Inbound call experience...

Customer Service Representative

  • Anaheim, CA (18 miles from Los Angeles, CA)
  • 2 hours ago
  • Anaheim, CA (18 miles from Los Angeles, CA)
  • 2 hours ago

Seeking a proactive, detail-oriented Customer Service Representative in Anaheim, CA for a contract opportunity....

Customer Service Representative

  • Pasadena, CA (13 miles from Los Angeles, CA)
  • 9 hours ago
  • Pasadena, CA (13 miles from Los Angeles, CA)
  • 9 hours ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Associate

  • Cypress, CA (16 miles from Los Angeles, CA)
  • 9 hours ago
  • Cypress, CA (16 miles from Los Angeles, CA)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Cypress, CA (16 miles from Los Angeles, CA)
  • 9 hours ago
  • Cypress, CA (16 miles from Los Angeles, CA)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative I

  • Garden Grove, CA (22 miles from Los Angeles, CA)
  • 12 hours ago
  • Garden Grove, CA (22 miles from Los Angeles, CA)
  • 12 hours ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative/Inside Sales Representative

  • Long Beach, CA (10 miles from Los Angeles, CA)
  • 12 hours ago
  • Long Beach, CA (10 miles from Los Angeles, CA)
  • 12 hours ago

Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...

Pharmacy Customer Service Associate

  • Whittier, CA (12 miles from Los Angeles, CA)
  • 1 day ago
  • Whittier, CA (12 miles from Los Angeles, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative & Order Management Specialist

  • Torrance, CA (10 miles from Los Angeles, CA)
  • 1 day ago
  • Torrance, CA (10 miles from Los Angeles, CA)
  • 1 day ago

Customer Service & Order Managment Specialist Date: 04/14/2025 Job Grade: Business Unit: Lotus Department: Customer Service & Order Management Specialist Location: Torrance, CA Report to: Operations...

Customer Service Representative

  • Los Angeles, CA
  • 1 day ago
  • Los Angeles, CA
  • 1 day ago

We're seeking friendly, motivated, and solution-oriented Customer Service Representatives to join our growing team in Los Angeles....

National Customer Service Representative

  • Long Beach, CA (10 miles from Los Angeles, CA)
  • 1 day ago
  • Long Beach, CA (10 miles from Los Angeles, CA)
  • 1 day ago

Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year. **Academy Fire Life Safety is seeking National Customer Service Representatives!...

Veterinary Client Service Representative

  • Garden Grove, CA (22 miles from Los Angeles, CA)
  • 1 day ago
  • Garden Grove, CA (22 miles from Los Angeles, CA)
  • 1 day ago

The Garden Grove Dog and Cat Hospital is looking for a Full-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...

Veterinary Client Service Representative - Part-Time

  • Garden Grove, CA (22 miles from Los Angeles, CA)
  • 1 day ago
  • Garden Grove, CA (22 miles from Los Angeles, CA)
  • 1 day ago

The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...

Demographic Data for Los Angeles, CA

Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.


Local
National
2,413,319
76,858
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Los Angeles, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Los Angeles, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Los Angeles, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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