Customer Service Jobs in Malibu, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Inglewood, CA (20 miles from Malibu, CA)
- 22 days ago
- Inglewood, CA (20 miles from Malibu, CA)
- 22 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Associate - Temporary
- Inglewood, CA (20 miles from Malibu, CA)
- 10 hours ago
- Inglewood, CA (20 miles from Malibu, CA)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- North Hills, CA (19 miles from Malibu, CA)
- 11 hours ago
- North Hills, CA (19 miles from Malibu, CA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Thousand Oaks, CA (15 miles from Malibu, CA)
- 1 day ago
- Thousand Oaks, CA (15 miles from Malibu, CA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
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Accounting/Customer Service Representative (20625784)
- Thousand Oaks, CA (15 miles from Malibu, CA)
- 1 day ago
- Thousand Oaks, CA (15 miles from Malibu, CA)
- 1 day ago
Our team is passionate about delivering exceptional customer service to our residents and colleagues....
Experienced Veterinary Client Service Representative (Full-Time)
- Reseda, CA (14 miles from Malibu, CA)
- 2 days ago
- Reseda, CA (14 miles from Malibu, CA)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Westlake Village, CA (11 miles from Malibu, CA)
- 3 days ago
- Westlake Village, CA (11 miles from Malibu, CA)
- 3 days ago
Provide backup support to other members of the Customer Service Department....
Customer Service Representative
- Culver City, CA (17 miles from Malibu, CA)
- 4 days ago
- Culver City, CA (17 miles from Malibu, CA)
- 4 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Experience Associate, CX2
- El Segundo, CA (19 miles from Malibu, CA)
- 4 days ago
- El Segundo, CA (19 miles from Malibu, CA)
- 4 days ago
Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement....
- Northridge, CA (16 miles from Malibu, CA)
- 4 days ago
- Northridge, CA (16 miles from Malibu, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Van Nuys, CA (13 miles from Malibu, CA)
- 4 days ago
- Van Nuys, CA (13 miles from Malibu, CA)
- 4 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Call Center Customer Service Representative
- El Segundo, CA (19 miles from Malibu, CA)
- 5 days ago
- El Segundo, CA (19 miles from Malibu, CA)
- 5 days ago
Associate's Degree and additional qualifications in Customer Service will be a plus....
Customer Service Representative - Bilingual (Spanish/English)Preferred
- Panorama City, CA (19 miles from Malibu, CA)
- 5 days ago
- Panorama City, CA (19 miles from Malibu, CA)
- 5 days ago
Reputable HVAC Company around SFV looking for a Customer Service Representative to join our team!...
Customer Service Representative
- Santa Monica, CA (12 miles from Malibu, CA)
- 5 days ago
- Santa Monica, CA (12 miles from Malibu, CA)
- 5 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Assistance Representative Sr. - Enterprise LAX Airport
- Westchester, CA (18 miles from Malibu, CA)
- 6 days ago
- Westchester, CA (18 miles from Malibu, CA)
- 6 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Demographic Data for Malibu, CA
Moving to Malibu, CA? Find some basic demographic data about Malibu, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Malibu, CA
Highest Education Level
Customer Services in Malibu, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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