Customer Service Jobs in Milpitas, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 59 Jobs

Retail Store Support- Valley Fair

  • San Jose, CA (6 miles from Milpitas, CA)
  • 1 day ago
  • San Jose, CA (6 miles from Milpitas, CA)
  • 1 day ago

The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale....

Pharmacy Customer Service Associate

  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 2 days ago
  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Fremont, CA (13 miles from Milpitas, CA)
  • 2 days ago
  • Fremont, CA (13 miles from Milpitas, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part-time Customer Service Representative - On-site San Jose, CA

  • Fremont, CA (13 miles from Milpitas, CA)
  • 2 days ago
  • Fremont, CA (13 miles from Milpitas, CA)
  • 2 days ago

Overview The Customer Service On-Site Rep (VMI) - Vendor Managed Inventory provides customer service on-site at customer locations....

INR Customer Care Representative

  • Pleasanton, CA (15 miles from Milpitas, CA)
  • 2 days ago
  • Pleasanton, CA (15 miles from Milpitas, CA)
  • 2 days ago

You're the right fit if: Youve acquired 1+ years of experience in customer service experience in a call center is preferred....

Customer Service Representative

  • San Jose, CA (6 miles from Milpitas, CA)
  • 2 days ago
  • San Jose, CA (6 miles from Milpitas, CA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Campbell, CA (12 miles from Milpitas, CA)
  • 2 days ago
  • Campbell, CA (12 miles from Milpitas, CA)
  • 2 days ago

Requirements: Series 7 license 1 year of customer service experience within finance Understanding of based knowledge of financial planning concepts Inbound calling experience...

Lead Retail Customer Service Associate

  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 3 days ago
  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 3 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Technical Support- Customer Service Agent

  • San Jose, CA (6 miles from Milpitas, CA)
  • 3 days ago
  • San Jose, CA (6 miles from Milpitas, CA)
  • 3 days ago

Job Description: At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate....

Retail Customer Service Associate

  • Cupertino, CA (17 miles from Milpitas, CA)
  • 3 days ago
  • Cupertino, CA (17 miles from Milpitas, CA)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Palo Alto, CA (18 miles from Milpitas, CA)
  • 3 days ago
  • Palo Alto, CA (18 miles from Milpitas, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 4 days ago
  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 4 days ago

We value individuals who are dedicated to providing outstanding customer service and contributing to a positive team environment....

Customer Service Representative

  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 4 days ago
  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 4 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Veterinary Client Service Representative - Late Evenings

  • Campbell, CA (12 miles from Milpitas, CA)
  • 4 days ago
  • Campbell, CA (12 miles from Milpitas, CA)
  • 4 days ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Customer Service Representative

  • San Jose, CA (6 miles from Milpitas, CA)
  • 5 days ago
  • San Jose, CA (6 miles from Milpitas, CA)
  • 5 days ago

Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English....

Demographic Data for Milpitas, CA

Moving to Milpitas, CA? Find some basic demographic data about Milpitas, CA below.

Local
National
80,440
2,242
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Milpitas, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Milpitas, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milpitas, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »