Customer Service Jobs in Modesto, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Retail Customer Service Cashier

  • Ripon, CA (8 miles from Modesto, CA)
  • 2 hours ago
  • Ripon, CA (8 miles from Modesto, CA)
  • 2 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate - Temporary

  • Patterson, CA (16 miles from Modesto, CA)
  • 2 days ago
  • Patterson, CA (16 miles from Modesto, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Oakdale, CA (15 miles from Modesto, CA)
  • 4 days ago
  • Oakdale, CA (15 miles from Modesto, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Manteca, CA (14 miles from Modesto, CA)
  • 25 days ago
  • Manteca, CA (14 miles from Modesto, CA)
  • 25 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Tracy, CA (21 miles from Modesto, CA)
  • 26 days ago
  • Tracy, CA (21 miles from Modesto, CA)
  • 26 days ago

part of our World-Class Customer Service Operation!...

Remote Work

Customer Service Agent (Onsite at Customer)

  • Tracy, CA (21 miles from Modesto, CA)
  • 26 days ago
  • Tracy, CA (21 miles from Modesto, CA)
  • 26 days ago

, service providers, and government agencies Provide exceptional customer service to both external and internal customers Ensure accurate and timely data entry into our operational system Communicate...

Customer Service Representative

  • Modesto, CA
  • 27 days ago
  • Modesto, CA
  • 27 days ago

Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Reservationist & Customer Service Representative (Part Time)

  • Modesto, CA
  • 30+ days ago
  • Modesto, CA
  • 30+ days ago

We are seeking friendly, customer service-oriented people who are dedicated to safety....

Customer Service Representative

  • Modesto, CA
  • 30+ days ago
  • Modesto, CA
  • 30+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Reservationist & Customer Service Representative

  • Modesto, CA
  • 30+ days ago
  • Modesto, CA
  • 30+ days ago

We are seeking friendly, customer service-oriented people who are dedicated to safety....

Customer Service Representative

  • Stockton, CA (21 miles from Modesto, CA)
  • 30+ days ago
  • Stockton, CA (21 miles from Modesto, CA)
  • 30+ days ago

Job ID: 507706 Non-Exempt Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North...

Full Time - Customer Service Representative (Teller) Sonora DT

  • Oakdale, CA (15 miles from Modesto, CA)
  • 45+ days ago
  • Oakdale, CA (15 miles from Modesto, CA)
  • 45+ days ago

Role: The Customer Service Representative (Teller) plays a crucial role in ensuring a positive banking experience for our clients in our Oakdale branch location....

Customer Experience Associate - Future Opportunities - Monteregie-Estrie - Part Time

  • Tracy, CA (21 miles from Modesto, CA)
  • 90+ days ago
  • Tracy, CA (21 miles from Modesto, CA)
  • 90+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative ( REMOTE WORK )

  • Manteca, CA (14 miles from Modesto, CA)
  • 90+ days ago
  • Manteca, CA (14 miles from Modesto, CA)
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Customer Care Representative

  • Turlock, CA (15 miles from Modesto, CA)
  • 90+ days ago
  • Turlock, CA (15 miles from Modesto, CA)
  • 90+ days ago

Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...

Remote Work

Demographic Data for Modesto, CA

Moving to Modesto, CA? Find some basic demographic data about Modesto, CA below.


Local
National
271,007
5,293
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Modesto, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Modesto, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Modesto, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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