Customer Service Jobs in Napa, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- American Canyon, CA (22 miles from Napa, CA)
- 6 days ago
- American Canyon, CA (22 miles from Napa, CA)
- 6 days ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Customer Service Associate - Temporary
- Vacaville, CA (23 miles from Napa, CA)
- 9 days ago
- Vacaville, CA (23 miles from Napa, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative Healdsburg, CA Our client is looking for a customer service representative looking for their next position!...
Retail Customer Service Associate
- Fairfield, CA (22 miles from Napa, CA)
- 30+ days ago
- Fairfield, CA (22 miles from Napa, CA)
- 30+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Fairfield, CA (22 miles from Napa, CA)
- 45+ days ago
- Fairfield, CA (22 miles from Napa, CA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
70182-LP Customer Service Associate II
- Vallejo, CA (22 miles from Napa, CA)
- 45+ days ago
- Vallejo, CA (22 miles from Napa, CA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- American Canyon, CA (22 miles from Napa, CA)
- 30+ days ago
- American Canyon, CA (22 miles from Napa, CA)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Universal Customer Service Representative I
- Fairfield, CA (22 miles from Napa, CA)
- 60+ days ago
- Fairfield, CA (22 miles from Napa, CA)
- 60+ days ago
Weekly working hours: 40 As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests....
Customer Service Representative ( REMOTE WORK )
- Vacaville, CA (23 miles from Napa, CA)
- 90+ days ago
- Vacaville, CA (23 miles from Napa, CA)
- 90+ days ago
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...
Remote Work- Vallejo, CA (22 miles from Napa, CA)
- 90+ days ago
- Vallejo, CA (22 miles from Napa, CA)
- 90+ days ago
Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...
Remote WorkDemographic Data for Napa, CA
Moving to Napa, CA? Find some basic demographic data about Napa, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Napa, CA
Highest Education Level
Customer Services in Napa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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