Customer Service Jobs in Napa, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- American Canyon, CA (22 miles from Napa, CA)
- 23 hours ago
- American Canyon, CA (22 miles from Napa, CA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oakville, CA (9 miles from Napa, CA)
- 1 day ago
- Oakville, CA (9 miles from Napa, CA)
- 1 day ago
Job Summary IPEX is seeking a dynamic Customer Service professional to join their team....
Customer Service Representative I (PT)
- Vacaville, CA (23 miles from Napa, CA)
- 2 days ago
- Vacaville, CA (23 miles from Napa, CA)
- 2 days ago
The Customer Service Representative (PT) provides service to the public by addressing their needs and offering information....
Customer Service Representative I
- Fairfield, CA (22 miles from Napa, CA)
- 2 days ago
- Fairfield, CA (22 miles from Napa, CA)
- 2 days ago
Overview The Customer Service Representative I will answer and resolve provider telephone and written inquiries within established time frames....
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Loss Prevention Customer Service Associate II
- Vallejo, CA (22 miles from Napa, CA)
- 2 days ago
- Vallejo, CA (22 miles from Napa, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
What You Bring: A passion for customer service and hospitality. Strong attention to detail and a proactive mindset....
Do you enjoy Customer Service? As a CSR Admin, youll have the opportunity to support the team with clerical, sales, and customer support....
- Vacaville, CA (23 miles from Napa, CA)
- 9 days ago
- Vacaville, CA (23 miles from Napa, CA)
- 9 days ago
Customer Service Associate Rebel Convenience Stores Today Description Job Title: Customer Service Associate FLSA Classification: Non-Exempt (Hourly) Department: Operations Reports To: Assistant Store...
Customer Experience Associate (Express)
- Fairfield, CA (22 miles from Napa, CA)
- 10 days ago
- Fairfield, CA (22 miles from Napa, CA)
- 10 days ago
H-... Customer Experience Associate (Express) United States - California - Travis AFB Regular Part Time Job Description As a Customer Experience Associate at the Express, you will assist customers...
Retail Customer Service Supervisor
- Vallejo, CA (22 miles from Napa, CA)
- 11 days ago
- Vallejo, CA (22 miles from Napa, CA)
- 11 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Service Associate
- Vacaville, CA (23 miles from Napa, CA)
- 14 days ago
- Vacaville, CA (23 miles from Napa, CA)
- 14 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...
Aviation Front Desk Customer Service Representative Part Time Job Napa, CA
- Napa, CA
- 14 days ago
- Napa, CA
- 14 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- Fairfield, CA (22 miles from Napa, CA)
- 15 days ago
- Fairfield, CA (22 miles from Napa, CA)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Aviation Front Desk Customer Service Representative Part Time Job
- Napa, CA
- 15 days ago
- Napa, CA
- 15 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- American Canyon, CA (22 miles from Napa, CA)
- 23 days ago
- American Canyon, CA (22 miles from Napa, CA)
- 23 days ago
Store 2709226: 112 Lombard Rd, American Canyon, California 94503 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Napa, CA
Moving to Napa, CA? Find some basic demographic data about Napa, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Napa, CA
Highest Education Level
Customer Services in Napa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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